Burger King — Restaurant in South Bend

The usually is the best Burger King in town but I was very disappointed 😞 the food was cold and unseasoned. The fries and onion rings were cold old and bland. I ordered Whopper jr duos for my family and the amount of toppings was awful. One tomato the size of a quarter, one small slice of lettuce and a ton of condiments. I wasn't impressed at all with the quality of food. The cashier was rude when I explained the order was wrong...they had forgot two sandwiches. When I had complained the manager told me "Well you got what you paid for!" The nuggets were so old they were crunchy. I had filled out the free whopper on the back of the receipt and the manager tried to argue with me and tell me I had to buy a drink and a fry. My husband literally had to read the back of the receipt to prove we didn't. Then they bagged the sandwich aggressively and threw it across the counter at us. I heard one worker make a comment about my weight and they were surprised with how big I was I didn't order more food 😞 the other worker replied "Probably because they can't afford to feed a beast like that!" Little do they know I have a medical problem that causes me to gain weight even after dieting and exercise. I'm debating whether or not to return to this restaurant again. I would give no stars if I could. The restaurant was really...

This place is a wreck. Several times now we have had terrible customer service here. Just this week I went in with a coupon for Impossible Whopper meals and was told that the coupon was not good and that they had no discounts on the Impossible Whopper. I pressed the cashier and she got upset and even swung the register around and said that she had no discounts, "SEE!" Very rude. She argued that the code was for mobile ordering only even though the BK app said "For In Store Use Only." She called the manager and wouldn't you know it, when she put the code in, it worked. She didnt even acknowledge this but instead ignored me and began complaining to her coworkers about a previous diner. So, if you go in here, remember, you will probably be talked about when you leave. This franchisee needs to clean house because if BK is trying to appeal to a better market, they need better employees in...

I believe I'm done with giving Burger King chance after chance! After my daughter's practice tonight, we stopped at the South Bend Ave location and ordered through the drive thru. She wanted a crispy chicken sandwich meal. The fries were cold and the sandwich burnt. Needless to say, she couldn't eat it. It didn't even taste like chicken, that's how bad it was! I had to stop my vehicle to look at this sandwich just to make sure it actually was chicken! It even smelled horrible! I had to stop at DQ and get her dinner there. We live in Walkerton and it was already to late to turn around and have them make it right. I'm done spending the money I earn on a fast food place where there employees don't care. This isn't the first time that Burger King has been a BIG DISAPPOINTMENT, but it's the last time I will spend...