Starbucks — Restaurant in South Bend

I'm a fan of Starbucks's beverages, food and merchandise. And everything I purchased was delicious.

However, the service was less than it could have been. I was with a group of friends and one of my friends was given a chai tea one smaller size than he ordered. My other friend was waiting on his breakfast sandwich for about 15 minutes. We eventually asked where the breakfast sandwiche was at, and found they forgot to make it. After another four minutes, we got the sandwich and...

Barista was insanely rude. She very clearly didn’t hear me when I said what I ordered. I’ve gotten the same thing for 5 years. I told her this isn’t correct when she handed it to me and she said well it has to be because that’s what you ordered and made it a big deal to make...

Endured long lines to place and receive my order, accompanied by less-than-friendly customer service. Despite the wait, the redeeming factor was a satisfying drink. Improvement in service efficiency and friendliness would make this experience much...