Zen Gardens — Restaurant in South Burlington

If I could give 0 stars I would..first of all after getting 2 dinners which were general taos and pineapple chicken that is the only Chinese restaurant I have ever seen without rice or egg rolls automatically coming with it the breading on the tsaos was clearly old n hard pasty inside And the chicken was dry the pineapple chicken dinner was even worse tasted sour and just off ..we had ordered crab Rangoon which we both ate one bite and a spoiled taste was the first notable flavor..we had ordered rice seeing no one would want just chicken w out a side on a special menu so after being charged 76.52 for a horrible dinner and my sister up all night in the bathroom and me waking up w nausea and feeling green we called the restaurant and were accused of not wanting to pay for our meal which we obviously already paid for and then was told to take it up with the health department if we had a problem..we still had all the food and said we would bring it back but was told no how did he know it wasn't tampered with and hung up on ..1st of all we are from out of state visiting our daughter in school and were mislead by the reviews that clearly were from workers or family ..this is definitely the absolute worst Chinese restaurant I have ever been to in my 50 years on this planet and now know why the parking lot was empty besides the restaurant only being open for take out we sat there for a minute outside waiting for our meal and should of listened to myself when I said it's Saturday night and not one person is picking up dinner maybe we should cancel ...I wish we did in...

The food was tasty but 2 main problems. First, the food was not served hot. It was barely warm. Second, the noise in the dining room was simply awful. I'm not talking about noise caused by patrons. There was only one other party in the dining room. The noise was caused primarily by the phones ringing all the time and very loud. It seemed like they had the phone ringers on some sort of loud speaker and they were ringing non-stop. I guess they do a lot of take out business but it was incredibly disturbing to try to eat with this very loud ringing constantly. The other noise was some obnoxious electronic music playing too loud in the dining room. My suggestion if you want to try the food here, do take out, don't eat in the dining room. That way you can re-heat the food in your microwave because they're going to serve it cold to you in the dining room anyway, and you wont have to listen to all the obnoxious noise...

To be clear, we've always enjoyed the food here and many of the servers and hosts are super gracious. However, we recently ordered a meal for delivery–we've gotten food delivered to our address before–and the food never showed. We called to try to troubleshoot and the delivery driver (who said he was also the manager?) was rude, defensive, asked why I was wasting my time trying to find the order, and didn't try to work out a solution in receiving the food we paid for. Lo and behold, he left it at an address halfway down the block on the other side of the street. Our friendly neighbor delivered it to our address (on the receipt) the next day... The charge is still on my credit card–no refund, reconciliation, or apology was offered. Bummer, used to love...