KFC — Restaurant in South Carolina

Where do I start, I came here tonight to order food. When I pulled in it was pitch black dark not one outside light on. I order my food one famous bowl and a 2 piece leg and thigh. When I get to the window the employee is sitting there talking bad about the lady behind me because she told them the lights wasn't on. The employee said and I quote she can see the menu enough to order them damn mash potatoes! I get my food go park and it's all old my chicken in the bowl was white letting me know they made this and sat it in the warmer probably a couple hours ago I pick up my thigh in the bottom of it is white also letting me know this probably been sitting in here all day. So I pull back around and ask for the manager and when she get to the window she already got a bad attitude. I was nice and told her my food was old and I just wanted my money back she looks in the box and said you started eating this I can't. I told her that I did start eating it and when I noticed how old it was I stopped. I just don't understand why people get jobs in management if they not good with people. I'm showing you my food old something you already know because you made it why not just give me my money back and let me go. I did get my money back after I had to get back loud with her but I will never and I mean never...

I go through the drive thru and order their 2 piece 7 dollar meal extra crispy. When I get to the window the cashier Eduardo. said it would be 15 min on the extra crispy and to pull around to the front. I did and soon 2 other cars pull up behind me. We'll we wait. Soon one large order comes out. 10 min later another large order comes out neither were mine. So now both cars behind me are gone. So I'm still waiting and waiting. I get tired of waiting go inside only one customer inside eating. This older lady with glasses sees me and says how can I help you? I explain everything just the way I did in this. She said oh those other people ordered original. Our extra crispy just came up.. I said it take 1/2 an hour to cook extra crispy chicken? Then proceeded to make my order but then started making it wrong because I asked for Mac and cheese and she started giving me mash potatoes after she asked me for my receipt she obviously didn't care to read it or she wouldn't have had to ask what was in my order to the other employees. This location has terrible customer service I can't belive they are...

Me and my wife just left there about 5 minutes ago. My wife ordered eight chicken tenders on a 1399 coupon. She added large mashed potatoes and large mac and cheese with four biscuits. The lady at the drive-thru tried to tell us we got two regular sides with our meal but we didn't order a meal. We ordered eight chicken tenders for $13.99. the lady then proceeded to tell us there was no butter for our biscuits, how does KFC not have butter. She also told us they didn't have barbecue sauce for the tenders. So my wife ordered four honey mustards. She told us to pull around and wait at the front door for our order. The order came out, it was right but instead of giving us the four honey mustard, they gave us two buffalo sauce. How do you eat eight tenders with two sauces? The people just didn't seem like they wanted to be bothered so we won't anymore. Unfortunately. KFC loses another customer because they have bad attitudes but what does it matter...