I just wanted to take a moment to express my heartfelt appreciation for the incredible experiences my family and I have had at your establishment. We've been part of the Southern Growl family long before you moved into your new home on Buncombe Rd, and every visit feels like a mini vacation for us.
As a family of four—my wife, our two boys, and myself—we look forward to our weekly visits to the Growl. It's become a cherished tradition for us, and we always find an excuse to stop by throughout the week. Lately, we've been enjoying your delightful brunch menu on the weekends. The fact that you are kid-friendly is a significant factor for us, and we appreciate the balance you've struck with adult-only sections as well.
When it comes to food and drinks, your variety and quality never cease to amaze us. I'm particularly fond of the chicken sandwich with American cheese and the Hop Flower Superpower to drink. And here's a little tip from me - try the beermosa version with pomegranate, it's fantastic! Kudos to the kitchen staff for putting their heart and soul into every dish they create. I had the pleasure of attending a pairing menu dinner before, and it was a five-star experience I will never forget. The creativity and unique ingredient combinations in your menu always leave us in awe.
Of course, what truly makes the Southern Growl special is the incredible team behind the bar. From day one, they have made us feel like close friends, if not part of the family. Whether it's recommending the perfect beer pairing or offering a sample, the team always goes above and beyond. I want to give a special shoutout to Leslie, Amanda, Bob, Roxy, Ryan, Michael, Matt, Cam, Jess!, Darby, Michelle, and Nik – you are the true face of the operation and excel in every interaction. Your exceptional customer service sets you apart and makes every visit memorable.
Thank you all for making the Southern Growl a place we look forward to visiting each week. Keep up the fantastic work, and we can't wait to see you soon!
PS – If you haven’t already, ask about the Dope Ass Beer Glass Society next time you stop...
Read moreGood food, and a nice fun atmosphere, very casual and laid-back. Would be nice to have a larger selection of food, but they at least have a burger you can get everyday now, and they rotate items on the menu. The new location is much improved over the old, with a lot more space, but it has brought more customers, and they need even more indoor space. Desperately need a waiting area when the weather is too hot or inclement. They are building a large outdoor area, with a large bar, which will help, but only for nice days. The food is really tasty, and reasonably priced along with the beer, which has a large selection, and they have added mixed drinks as well. Two areas that could use improve: 1. no waiting area inside, you have to try to find a space where you are not in the way, or standing over someone eating, etc. Not an issue if nice outside, but otherwise, not enough room, needs a 2nd bar/waiting area inside. 2. I don't like the lines like a fast food restaurant, and there are two, one for ordering, one for pick up, which is not apparent. If there is going to be "wait to be seated", then have wait staff to take orders and serve the food to the table, like any decent restaurant. If you have lines, then first come first serve. You basically have to wait for a table, then wait in line to order, then wait in line to pick it up, or you might end up with your food and no table. Also they have the touch to pay kiosks, with the tip options. I tip 20% for a waitperson taking my order and serving me at a table, coming back to check, refills, etc. I don't tip at a McDonalds for standing in line and someone taking my order... I like the place overall, and will be back. I think they are suffering from growing pains a bit, and with some changes could be a 5 star casual dinning place. I give 3 for the " lack of waiting area/lines/no waitperson", and 4.2 for the...
Read moreNot worth the $15
This could have been a great place to grab a beer.
The design of the space is excellent (except, there could be corn hole or other team activities in the outdoor space and not a bunch of Adirondack chairs).
What was not excellent was the staff. We came at 4pm on a Thursday (when they open).
The “hostess” did unlock the door for us, but didn’t attempt to greet us, open the door, or take the opportunity to let two people come in out of the rain.
As we walked in, this person didn’t try to welcome us, they instead gave us a table number and sent off to fend for ourselves.
The person that took our order at the bar, said hello, and welcomed us, but don’t think to take an opportunity to inform us on the menu, options, or any kind of service or product they offer, when I mentioned that this was our first time visiting.
When we sat down, the only time someone came by was to collect our empty glasses, without speaking to us to ask if we wanted another beer, anything to eat, or a glass of water.
I hope the owner is reading these reviews. Because you have created a great space. But your staff, as a team, is unacceptable.
We also saw a family of three walk out after 10 minutes. Without being served or helped.
I’ve worked in the service industry - there is no reason why we should have had the experience we had.
It costs more to go out and do anything now, the staff should have taken SOME initiative to make it a welcoming and fun atmosphere. It’s not hard to say hello and make that initial...
Read more