US wings & deli — Restaurant in South Carolina

After years of eating here regularly, we had the worst experience Monday. Our to-go food was inedible. Someone must've taken the top off a salt jar and poured half out. Not the wrong flavor, it was straight salt. Called. Asked to call back or return another day. Today, Wednesday, returned. Told I needed to bring them back. Ha, 'I'm bring your dead fish back to prove it's dead old' so I went back home and brought it back from the fridge. Didn't expect they'd try them but saved them nonetheless. Took them. Why only 8/20? Oh, I was supposed to spit that back in the box and collect the ones I told my children to throw away.. . Really? Finally someone says it was a new guy and another says containers were moved around. They give me a new order. Not a full count though. Paid for a full order. Three trips. Didn't receive a full order or any other compensation (sides or even ranch?). Granted, I only asked for the wings. But when it takes three trips, the smirks, and still not correct. Yep, I'm going home to write a review to let you know you just lost over $200 a month in revenue from our family.

(Honestly, the other half of the order was 10 honey garlic and 5 teriyaki wings- they were put in the same box and it was as if two bowls of soup were put together- they mixed all up. It wasn't good but it was edible so I didn't even mention that when calling/going back... but that did mean an entire order was messed up.)

We may be back again, but not before seeing what else...

Horrible service. Ordered our food online at 7:15 p.m. and it said it would be ready at 7:40. Traffic was bad and got there at 7:56. My food wasn't even ready. I can hear em talking in the back and I could tell they didn't even check the online orders. The lady camem back out and I asked her why my food isn't ready. And she said that there's a couple things that they don't do until you get there so to stay hot. bull$hit! I waited another 20 minutes and she comes out with what I thought was my food. I get all the way home and it wasn't the right food. I tried to call the restaurant for another 20 minutes and it rang and rang and rang and then finally somebody answered. She said they don't have a manager on duty at night and then hung up. I tried to keep calling back to get my right food because what they had given us I couldn't eat because of an allergy. She kept hanging up on me. And I wasn't driving all the way back up there again because they screwed up how do you not have a manager on duty just in case of stuff like this. Horrible Place. Don't waste your time and money. The place is dirty. I don't know how they stay in business.I guess the owner...

Completed an order over the phone. The guy who took my order asked me about my wing flavor. I provided 2. Honey mustard & light lemon pepper. When I came to pick up my order, I fixed my favorite peach drink. The Ice cub section had splashes of other beverages in the inner filter. I noticed once my food was prepared that instead of half & half flavors, they were combined on the whole 10ps wing meal. When I asked the guy about it, he stated I didn't state I wanted half & half when he asked about my flavors. This was the first for me. I only assumed that 2 flavors meant 5 wings, one flavor, the other 5 wings, the other flavor. I will say the food was fresh hot, and actually, the blend was very complementing, I just wished I had a little more honey mustard sauce and a little more of the lemon pepper seasoning to cover all the wings. I was not provided my ranch sauce, which i had asked for over the phone, and I was only given 1 celery stick cut in half. Overall, the meal was delicious. They could be a bit more generous with the celery. My peach drink was delicious. It could have been a bit more...