Cait & Abby's Bakery — Restaurant in South Orange

Service seems to be deteriorating with every passing day. The woman at the counter today seemed irritated every time she had to pack the items I selected. She then forgot to pack my complete order, and when I called her after coming home and noticing the missing items, she flat out told me I had forgotten the "second bag" she had packed. This is not true, because the man at the counter asked me if it was okay to put everything in one bag, and I said yes, so he started bagging everything in one bag. When I asked if she could refund the amount for the missing items back to my card, she told me I had to come back to the store. I told her I wasn't driving back 40 minutes for this. Bad attitude, and even...

I stopped by this evening and purchased a cannoli. When I stepped out, and had my first bite, the cream in the cannoli tasted foul (almost a moldy taste). I ended up throwing out the cannoli after two bites (the second bite was to confirm that it, in fact, tasted as bad as I thought the first bite had). I still have this terrible after-taste in my mouth. About 6 months ago, I ate a cannoli here that was ok. I have purchased cookies before that have been stale and not tasty. I have always wanted to like this place, but I’m disappointed with quality of food, especially after tonight’s cannoli experience. It LOOKS good but it does not...

I have been ordering cakes from Cait and Abby's for over 15 years. I was dismayed that I couldn't order a cake for a birthday because no orders were being taken until "next week" according to the young lady I spoke to. But the MOST disturbing was when I entered and asked if I could use the rest room, the gentleman was very abrupt saying, "You have yo buy something." To assume that I wasn't there to purchase was ignorant on his part. Even with purchasing, I would not want to take my food in the bathroom. I will never plan to come from Piscataway again to use this bakery. The rudeness was...