Domino's Pizza — Restaurant in South San Francisco

The quality of these pizzas has gone from bad to worse. Every single pizza was not prepared right, forget about the perfection they are promising. We ordered 5 large pizza with 3 toppings each. There were barely any toppings on some. When I checked the order there at pickup and pointed out, Cashier/Pizzamaker/Manager agrees that there is not enough bell pepper on one but the onions are right amount because he has been doing this for 3 years, but did not offer to correct the error. my last 5 orders, every single one of them were messed up. There is a reason why some restaurants are not getting any business and shutting down. THIS IS ONE OF THOSE. I gave way too many last chances to this location. When I give negative review, usually that means that I let go of such experiences atleast 3 times because it is a business and we are all humans and make mistakes. But this time is way too...

The worst. Expect your pizza to be delivered in at least 2 hours. This is what my experience was the last 2 times with this place. The only reason I continued to order with them is because my dad really likes their pizzas and it’s close to his house. I order food for him from time to time because he is elderly and sick and cannot drive. Well today I ordered a pizza and dominos tracker said the pizza was ready at 6:22 but by 8:00 the pizza still hadn’t been delivered. I called to see what the issue was and Eric the assistant manager told me that they were no longer accepting deliveries and they would cancel and refund the order. Well that’s great because we weren’t hungry. Oh wait we were. Not only did I have to call and find out what was going on with my food but now I have confirmed that I wasted the last 2 hours waiting for food that was never...

TL;DR - Cancelled order due to not having an item. Charged anyway.

Ordered a pizza and the new mac and cheese. On the way to the restaurant, we get repeated calls from a number that didn't show up as Dominos on caller ID. No voicemail for identification.

Finally, have an opportunity to call back and was informed they didn't have pasta, and was asked if we wanted to sub for anything else. We said no, because the new mac was really the only reason we were getting Dominos. I asked them to please cancel the order, which they said ok.

For the next few days, I'm waiting for our pending charge to drop off as part of the cancellation. Nope, they still charged us for services not rendered. Had I not been monitoring my account, this Dominos was charging me for a pizza not provided and a pasta they didn't even...