Peet's Coffee — Restaurant in South San Francisco

9/19/25 around 3pm no line which was great cause I was in a hurry . The young lady that took my order with the fake eyelashes that looked terrible and piercings & dyed hair looked pissed with the most unwelcoming smirk took my order a mocha frappe. I wait 5 minutes and then walk up to the counter to see if my frappe was being blended because I didn't hear anything being blended and the barista who look like her sister ask me if I ordered anythingwith this weird look on her face and me smh 😑replied I ordered a mocha frappe. long story short I get the mocha frappe about 8 minutes and she barely used any ice it turned out to be a half-ass milkshake which didn't have that crushed ice texture that I love I was in such a hurry I didn't even go back to complain about it. Young ladies get another job if you can even make a frappe . How do you mess up a frappe seriously. Peets use to...

Had a terrible experience here. Waited over 20 minutes for a chai latte. When I asked if they had missed it, I was told they couldn’t check because they don’t have a screen. She said they go in order. However, I pointed out that the large group of four who came in after me had already received their order, and I had not. She insisted there was nothing she could do. So I went to the cashier and asked for a refund. He couldn’t do it, so she comes to help me, I’m assuming she was the manager not just a barista. She starts to log in when they cal my name, so I go get the drink. They made the wrong drink. I asked for a chai latte and they gave me an iced chai latte. Sorry, yea is hot and I never said iced. If their default is iced, it should say that. The drink was insipid. Should’ve just gotten my...

People working here were very friendly and they all move with a sense of urgency as if each customer were priority. I liked that. More importantly, the coffee was brewed perfectly each time. I love coffee and I know my brew. They capture exactly how I want my coffee to be. Unlike other coffee shops that are more about commercialized coffee and products, this store is the real coffee biz.The ambiance is relaxing, and the people who goes here are mostly either businessmen, students, or coffee-aficionados. Plenty of electronic outlets, plenty of chairs and desks. Over-all, this place is more than decent-- it is excellently managed! I highly...