Starbucks — Restaurant in South San Francisco

Just dropped by to buy a coffee in this location and i had a really bad experience . There were two people i was 2nd on line. When it is my time to order my coffee this rude cashier told me that i was not in line when in fact i was actually in line but while i was waiting for my time i was just checking out some coffee mugs displayed on the side. Even the guy behind me told me to go and it’s my turn to order coffee and he knows that i was already there before him. I told the cashier that i was there first but she did not listen! I just walked out and bring my business elsewhere. I forgot to get her name but she works today 08/03/23. I was in the location around 9:30AM. and she is for sure the morning shift cashier! The way she talk to ne is just so rude, or maybe i felt that she is entitled because she is white and im asian! She should not be working in the frontline. She doesn’t have a good customer service....

I try not to leave negative reviews because I understand businesses usually try to do their best. But I am so frustrated with this starbucks. They really need to figure out staffing here. It's impossible to get a hold of anyone here as the number listed is for Safeway. When you are finally transfered to starbucks from someone at Safeway, no one picks up. I once tried ordering a traveler in person and they said they didn't have any. So this time I tried to call ahead to order a traveler, hoping to give them ample time. The lady who finally picked up the phone was obviously overwhelmed and sternly told me she was working by herself. This is my neighborhood Starbucks and I hate that it's so stressful trying to get any orders in whether by phone...

Bad service… I ordered 9 drink earlier and I was been told the waiting time is 10mins… so I went to the bathroom and come back in 15mins after… I drink is not even start yet.. but his working on the other big orders which is behind my order… I can understand if you make the single drink order first … but can’t just skip some Asian person drink like this and take it like nothing… the guy’s name is Thoe… and I ask he why he skip my order and he told me that because they order more drink than I, he can’t let them wait too long… so that’s the reason why? If some one else time is important… so my time is not important? It doesn’t make...