Fancy Bagels Southwick — Restaurant in Southwick

I chose to order online. I prepaid with a credit card around 1045 to have the order ready for 11. When I got there I was told they didn’t get my order, to put it in again otherwise I’d have to wait at the back of the line. I was told one of my choices French toast was out of stock and had been for an hour. The line was long and the place was packed. I reordered online, choosing sweet cinnamon as a replacement for French toast. I waited for a half an hour. At 11:30 I went up to register to ensure my order went through. I was told it did but they tried to call me to tell me they no longer had double everything. I was sitting in the restaurant the entire time. Had someone told me perhaps my other choices wouldn’t be out of stock. So I chose an everything instead. Then I am told they are out of sweet cinnamon, so I chose cinnamon raisin. I would have just left and not ordered anything had I not prepaid. When I came in and was told they didn’t get my order, to remedy the situation she should have just got my order immediately. I waited for over a half an hour for bagels flavors I didn’t order but had paid for.

Edit: No one called my name while I sat there in the restaurant. My phone never rang, nor did I get a voicemail. I went up to counter after waiting for a half hour and that’s when I learned what I ordered was out of stock. I’ve worked in the restaurant business for 22 years and if there was an order that didn’t go through regardless on whose fault it was I’d get the order in ASAP. But thanks for...

Fancy Bagels is a brand new bagel shop in Southwick offering pretty good food. We went in at 11 for lunch and walked in to a very busy shop. It took us a bit to order, but we soon sat down and waited for our food. The wait was long for 4 bagels, and about 15 minutes in they told us they had run out of one of our orders (Cinnamon Raisin Bagel). However, when we got our food, most of the bagels were very tasty. We got two plain bagels, an Asiago bagel, and a French toast bagel. The Asiago bagel had a good crisp and a savory flavor, and the French toast bagel was caramelized and sweet. Unfortunately, the plain bagel that replaced the cinnamon raisin bagel was untoasted and had bits of onion. Despite this, the other plain bagel was delicious. Overall, Fancy Bagels is a great place that we’re sure to go back to, especially as this is their first few weeks opening! Check it out if you’re nearby.

Update: We went again a couple months after their opening, and it seems that the shop is still extremely busy. The employees seem overwhelmed, and the atmosphere is a bit chaotic. The bagels are, as expected, pretty good, I got the bacon, egg, and cheese bagel which had great flavors. Hopefully they are able to keep up with the demand, since their bagels are definitely...

Giving 5 for food because the bagels are amazing. Best bagels around, second only to a trip to Long Island. Service is relatively quick given how busy they are. When there’s a line out the door, don’t expect to be in and out in 5 min even after you’ve ordered.

It’s gonna take a minute. It can get crowded and hectic when busy and everyone’s standing around waiting for their order, but that’s to be expected.

The dining area is clean and modern looking, so much brighter of an aesthetic than zanto’s (obviously).

I shudder to think how this place may suffer when all the college kids go back to school. Good luck.

Anyway, this place is dope.

Only thing I’d like to have a less acidic coffee choice, especially for iced. Just not all that pleasant in my opinion.

Anyway thanks for...