Bojangles — Restaurant in Spencer

I go to the Bojangles in Spencer because it is the closest one to where I live, but after today I will go out of my way to go to a different one. I constantly have problems with them, especially the service. Their attitudes are horrible and I always have to check my food before I leave to make sure it is correct. Most of the time it is not correct. Today I just barely open the paper to look at my chicken sandwich and it looks like it was correct so I went home. When I got home I proceeded to open up the paper and open up my sandwich to put the mayonnaise on it and found gobs of biscuits stuck to my chicken. I called Bojangles and told them what I had found. I've even taken a picture of it. I was then told by the manager that the boy that fixed my chicken accidentally put it on a biscuit instead of a bun and then when he realized it he took it off and put it on the bun. But by then the biscuit had stuck to the chicken and he didn't even bother to take it off. He left it on the chicken. And the only thing the manager had to say after that explanation was" have a good one" and then she hung up. I wish I knew how to get in touch with the owner or corporate or somewhere because this Bojangles needs a complete overhaul when it comes to employees and managers. Every visit I have there through the drive-thru, which is my only way of getting food from there because I'm disabled and cannot get out of my vehicle because I can't take my wheelchair with me, has been a bad experience. The only braided them at a one star because there Is...

Let me start by saying the cashier Cheyenne was not friendly. I greeted her saying how you doing. She says dine in or carry out. Like wow. Then while my family and I are gettin our drinks, I just so happened to look over and our food is sitting on the counter. Mind you, no one else is there so it’s not noisy. Yet she never called my number to pick up my food. Then while I ask her for another sauce for my 12 piece Bo bites, she tells me it’s 60 something cents and walks away. I’m calling her and she says he’s the manager you can talk to him. By then the manager comes over and now says it’s 70 something cents. Which one is it?! Why shld I have to pay extra sauce for 12bites, that was hard and crispy .The bites weren’t small, they were nice size bites for only one sauce! The same 1 sauce that I had with my 4 supremes meal! The equivalent is not the same! I ask for the corporate number and no one seems to have it, talking bout it’s on the website. Also, the tables were extremely dirty, had chicken crumbs and straw paper all over it. If you’re going to “do your job” by following so called rules about sauce, do your job and clean this...

It was terrible!!! First of all this is not the first or second time I've had a bad experience at this Bojangles. I ordered the supreme tender meal. I had to pull and wait at the end of the curb after paying bc it was a 5 min wait on tenders, which I was okay with. After that, I got my box and didn't have the honey mustard sauce so I had to get out and go inside to get it bc there were others cars at the drive thru and I couldn't just circle back around. After that, I got back in my car ready to pull off, opened my box again to start eating bc I was otw to work and realized I didn't have any gravy on my mashed potatoes. I then went back inside and the employees were all playing around having a good time like I was bothering them. Talking about pissed!!!! Then to top it off neither of them apologized to me for this mishap. I would have felt a lot better about the situation if someone/ anyone had just said, " ma'am we're sorry about that." But noooo.... they just cont acted like little kids at field day not taking my feelings ( the customer) into...