Dairy Queen Grill & Chill — Restaurant in Spencer

Rating: ★★☆☆☆ (2 out of 5 stars)

I recently paid a visit to Spencer Dairy Queen, a well-known spot for a quick bite and a sweet treat. The experience, however, was a mix of satisfaction and disappointment.

Right off the bat, I'd like to commend the team at Spencer Dairy Queen for their prompt service and friendly demeanor. In a time when customer service can be hit or miss, it was refreshing to be served by a staff that was not only efficient but also warm and welcoming.

The highlight of my visit was undoubtedly the Blizzard. It was every bit as delectable as I'd hoped it would be, brimming with flavor and the perfect antidote for a hot day. It's clear that when it comes to their signature desserts, Dairy Queen certainly knows how to deliver.

Unfortunately, the positive aspects of my visit were overshadowed by a rather unsettling observation. I noticed mouse droppings and dead insects lying in the window sills of the dining area. This immediately raised concerns about the overall cleanliness and hygiene standards of the establishment. It's hard to fully enjoy a meal when you're met with such a sight, and it did make me question what I might unknowingly be consuming in that otherwise delicious Blizzard.

While I understand that maintaining a spotless environment can be challenging, especially in a food service venue, it is nonetheless vital for ensuring the health and safety of customers. I sincerely hope that Spencer Dairy Queen takes this feedback seriously and makes the necessary improvements.

In conclusion, while the service and food were commendable, the hygiene issue severely impacted my overall experience. I can only hope that this was an isolated incident and that the management will take immediate steps to rectify this situation. If they do, I would be more than willing to give them another shot. Until then, I'd be hesitant to return or recommend this Dairy...

I came in with my family today on 2/24/19, for a bite to eat. We order coney dogs an hamburgers. After getting the children's drinks an seated I went back up to the counter to wait on my order. I watched the woman behind the counter making my food with no gloves. Touching burgers an hot dogs no gloves at all. I asked the person in window if they were the manager they replied no. The woman came up to the counter and I asked her to remake my food with gloves. She looked taken back and said she just washed her hands. I stated it did not make a difference to me and I wanted my food remade with gloves on. She complied and did so needless to say I did not take my seat until she was finished and watched the entire time she made my families food. If the manager is not going to follow protocol and health food safety standards the regular employees will not either if u are not just ordering ice cream I do not recommend this...

I do not recommend this Dairy Queen. I went in to buy a cake for my grandmother's birthday, and when I asked for them to write on it I was told they couldn't because they were too busy. I asked why again thinking I misheard, and was told they couldn't write on it because "I'm not good at it, he's not good at it, and the cook is busy." I am a customer just the same as anyone else and if I'm spending money on an item that item should be made the way it is meant to be- whether it is a cake being written on or a burger not being cold. whenever I asked why they would not write on it and they said they were busy I told them to forget it. Blowing off one customer for something that should take maybe a minute or two max for other customers is not good customer service or business practice. They have lost my business and I will not...