Atilano's Mexican Food - Francis — Restaurant in Spokane

Thieves! Do not go here! I used to frequent here and will NEVER return. I had two bad experiences in a row.

The first was a couple weeks ago. I ordered as usual, paid, got my food, and only in the morning did I realize they kept my card. I was able to retrieve it, but not until they could call me back later to confirm they even had it.

The second, I paid for my food (got my card back this time) and did not check it prior to getting home. I know, my mistake for not checking, but my main concern was getting my card back. Well, they gave me the wrong tacos. I had specifically ordered the larger, special tacos, and received mini tacos. When I called to resolve the issue a manager was not available. I left my name and number and was told a manager would call me the next day. When I didn’t hear back, I called them, only to be met with the same story. They put someone else on the phone who repeatedly and rudely kept asking “what’s the problem?”, and would not tell me how to get in touch with a manager. All I wanted was a refund for the mistake, and they couldn’t even give me that.

Do not go here, they will either keep your card, or mess up your order without ever resolving...

I gave this place another chance and again was disappointed. I ordered a chimechanga with ground beef. I received a burrito with shredded beef and a taco. The beef is dry and has chunks of fatty gristle in it. The taco was oily and cold. The beans are hard and congealed in the dish. The rice was mush and lacked flavor.This meal was gross and not at all what I ordered. This has happened every time I come here. I need to learn my lesson and not come back. It's not worth the 12.00 dollars I was charged!!! I was very disapointed with my meal. I didn't recieve what I ordered and there was sour cream all over the outside of the box. I thought at first there wasn't any silverware included, until I opened the box and they were inside buried in the guacamole and sour cream. It was a total mess. My meal was cold, soggy and tasted weird. I ate a few bites and tossed the rest. By the next day my stomach was tied in knots and didn't feel good. I won't be eating here again. The food and service has really gone down hill in...

Alright on my quest of finding street tacos that i love this was my next stop! I loved these tacos and the fact it is a drive thru enhances the experience in my personal opinion. Lots of options besides street tacos but these are what i love the most and the price is definitely right! Loaded with onions and cilantro which i think is amazing and tasty but have been told may be a bit much for some. The meat is fantastic all be it a bit on the less flavorful side but the price in my opinion matches the overall quality. Love Their green salsa and would definitely come back, also their carne asada fries are incredible!!!! Love it! I will say recently I have struggled with ordering for my friends who so not eant mexican salsa on their tacos. Its frusterating as 99% of the time we still end up with them loaded and they have to be picked off. I do wish being able ro communicate the need for no mexican salsa was easier. Ive said it 4 or 5 times when ordering and...