Halletts Chocolates Factory Store and Coffee — Restaurant in Spokane

I use to love this place till today when I called to ask the gal who helped me this am if by chance I happen to get the wrong chocolate. they tasted different than they normally do she wasn't very helpful and I lost connection with her on the phone and called back she didn't realize she answered the phone. She was talking about me pretty much saying I was trying to get free candy and was complaining which was not the case at all then when she realized she had answered the phone she hung it up really fast and then I couldn't call back the phone kept going to the answer machine. I was not complaining or trying to get free candy I simply was wondering if I got the wrong candy by mistake and the reason it tasted different is it was dark chocolate and not milk chocolate. So it was really rude for you to make an assumption and to falsely talk about me and then hang up because you realize you were in the wrong. I am very dissapointed in my service today. Usually there is a really nice gentleman working there this was the first time I have seen this gal there :/ she definitely needs to have better customer...

This place gets five stars because of their MOCHAS. They are the best mochas you can get, because they are made of their own chocolates, and you can order milk, semi-sweet, or bittersweet! The bittersweet mocha has such good actually DARK chocolate flavor.

As for their chocolates, they are good as well, but definitely a bit pricey. One thing I appreciate though is that their chocolate is soy-free! My husband can't have soy and almost all chocolate products contain soy lecitin. They use sunflower if I...

What is there not to like? I went in earlier this week with my daughters and after a sample of the delicious chocolate. we had to make a purchase. And the staff! Amazing, welcoming and gave great suggestions. I know where I'm going for that extra ooomph for special occasions and gifts.

P.S. Not chocolate related but ask for the Blue Raspberry...