Just Love Coffee Cafe - Spring Hill — Restaurant in Spring Hill

Yet another Update:

I just wanted to give a shout out to Frank We have been regular customers of Just Love for about 4 years now, and Frank has really turned this place around. On Sunday, my wife and I, our daughter, and 2 granddaughters met for our regular Sunday morning coffee. Frank came by our table and during our discussion, I mentioned that I had a viral infection in my sinuses for about 2 weeks, and he said that a lot of his customers love his mixture of Turmeric and Ginger loose tea. He asked if I had ever tried it, and I said no I hadn't but was willing to try anything. Without another word, Frank prepared a large tea bag using filter paper, put it into a paper cup and, free of charge, let me take it home to try it. I did, and frankly it did seem to help quite a bit. Frank is a rare gem of a small business owner who will go out of the way to serve his clientele. We are definitely loyal customers of Frank and Just Love Coffee.

Third Update. My wife and I went to Just Love today, and everything was great. Just Love has improved greatly since Frank took over.

Update Update. Today was an example of how to muscle through an off day for a small business and build customer rapport. Our order was mixed up a couple of time, but both servers apologized profusely and immediately corrected the situation. Some people might be upset and give a bad review, but as a past owner of a similar business, I realize that not every day does everything go smoothly, but a smiling face and a swift correction makes everything OK in my mind. We still love Just Love Coffee Cafe.

Update: My wife and I have patronized Just Love Coffee since we moved to Spring Hill in 2019. We have seen them go through kind of a down period about a year or so ago, but we stuck with them. The new ownership has been a breath of fresh air, and has returned Just Love to the coffee shop experience that we loved back in 2019. We will remain loyal customers of Just Love.

I love their coffee, and they have a very extensive array of breakfast and lunch items for sale. We went there on Labor Day, and the food service was slow, but in their defense, they were absolutely slammed. Every inside table was full. Their coffee service was very...

I've enjoyed the new Cool Springs location as they're one of the better places to get coffee in the area. Today was my first time trying the Spring Hill location for lunch a lunch date, and it was a mixed bag.

The building is nice and seemed clean with a cheery atmosphere. It seems like a great place to hang out and read or get some work done. It definitely has the right vibe, if that makes sense.

Unfortunately, my wife and I were 0/2 for the food we ordered. She got the Jive Turkey Wrap, and I got the Spicy Chicken Waffle.

For mine, I was expecting a "chicken and waffles" affair. A fluffy belgian waffle with some fried chicken tenders on top, drizzled with some hot sauce and maybe dusted with powdered sugar. The menu reads somewhat ambiguously, in my defense. What I got, however, was half a waffle made out of chopped up chicken tenders and some sort of batter, and a half a waffle made out of chopped up hash browns. I've made such creations at home out of leftovers and desperation, and I've almost always regretted the choice. This was no different. I'm down with some frankenfood, but unfortunately this wasn't the good type.

My wife's turkey wrap was, unfortunately, very bland. It's rare she doesn't finish something when eating out or at least take it home, but she couldn't even finish half. I tried it and felt the same -- very bland and flavorless.

We both ordered coffee as well. I got a small vanilla latte, and my wife tried the white chocolate tiramisu latte. Her drink was good, but I'm pretty sure the vanilla syrup was forgotten in mine. It was also the thinnest tasting latte I've had in a while. I've gotten the same drink from the Cool Springs location and loved it, so I'm not sure what happened here.

The total for this meal was $30 before tip.

I'm still interested in returning to try some of the sweet waffles and such, but I can't recommend it for savory...

I'd normally give them a five star review but today we had an issue with an order and tried calling. The number showing online went to a voicemail that was not set up. We then looked at the receipt and it showed an additional number. Called it and got the owner who surprisingly turned out not to be very helpful. One of our items (avocado toast) did not appear to be on gluten free bread. The person has a severe intolerance so we wanted to be sure. We've ordered it before and it didn't look the same. It is definitely an option you can select for the avocado toast but the owner told us there was no gluten free bread. She offered to give us a refund but said it wouldn't be today and then questioned how we got her number. We explained it was on the receipt and she seemed surprised.

If you're going to offer an item as gluten free, the owner should be aware. Further, if that owner's number is going to be listed on the receipt, they should be aware and ready to answer a call. And finally, the number to the store should never be answered by a voicemail that hasn't been set up.

I understand there will sometimes be issues and am ok with it when the process is there for me to try and rectify it, however, when that process is either not there or is difficult, it is frustrating. Especially when the owner seems to take umbrage with getting a phone call and offers to make it right at "some point in the future".

This was my father's day breakfast and I spent it dealing with trying to make it right for my wife who must eat gluten free, so doubly frustrating.

In my opinion, and as a business owner myself, the owner's job is to make legitimate issues right no matter what they are or when they occur. She failed today in that and I will...