McDonald's — Restaurant in Spring Valley

I've encountered challenges with my breakfast orders from this restaurant three times within an hour. Unfortunately, there have been consistent errors or missing items. As a disabled veteran dealing with brain cancer, I'm unable to easily revisit the restaurant. I kindly request improved attention to order instructions and completeness, without engaging in arguments over the phone. My intention is to seek assistance with my breakfast order, not to question my integrity or the chosen items.

Here is a picture of my missing hot cakes, sandwiches, and burritos, bur alteast I got 25% of my order....

Update: no improvements

Title: Disappointing Lack of Condiments and Nonchalant Attitude

I recently had an unfortunate experience with McDonald's that has left me quite dissatisfied. Despite placing my order, confirming with the manager, and specifically requesting condiments, my orders consistently arrive devoid of any sauces or extras.

Condiments play a significant role in enhancing the flavors of the food, and their absence has been a major letdown. It's disheartening to encounter such a lack of attention to detail, especially when I've taken the extra step to confirm my condiment preferences with the manager.

What's even more frustrating is the seemingly nonchalant attitude displayed by the staff. It feels as though they enjoy getting away with providing subpar service, pulling the rug from under customers who expect a complete and enjoyable meal.

For a fast-food giant like McDonald's, one would expect a higher level of customer service. The taste of some items heavily relies on the accompanying sauces, and without them, the overall experience is compromised.

I urge McDonald's to address this issue and instill a more customer-centric approach within their team. Condiments may seem like a small detail, but they can significantly impact the overall dining experience. It's time for a change and an improvement in the attitude towards customer...

Placed an order for curbside, app said I didn’t enter parking number so I had to go to counter or drive thru. Decided to do drive thru but was told they didn’t have my order. When I went up to the window and showed the kid he went back to check and then came back and said “yeah so you messed up you were supposed to pick it up at the counter.” Uhm excuse me sir, app says counter OR drive thru… okay whatever I get my food only to see they messed up the one single burger I ordered… a double cheese no onions, to my surprise there was onion EVERYWHERE… literally everywhere.. the top bun, inside the burger AND between the two burger patties.. I also got an unexpected surprise of eggs… cmon I ordered at 12pm on Sunday how is there still egg?!? I go back in and ask for a manager and of course there’s no manager (it’s the afternoon and rush how is there no manager?!) AND as soon as I walked in, a man who had been dining in went up to the counter to tell them there wasn’t bacon on his bacon quarter pounder.. anyways this is a terrible McDonalds. Hire people that can do a simple job. If they don’t like the job tell them to go somewhere else.. kinda pathetic if you can’t do a...

I was in the drive-thru. Worst experience I've ever had. Sat there for at least a solid 30 minutes! I arrived at 10:13 am, and didn't leave until 10:45 am! They cut off breakfast at 9 am on weekdays, except Friday and Saturday they keep it going until 11 am or something (I heard it over the loudspeaker when they were speaking to another person). They were fairly busy when I pulled in, and I was okay with that, but what I didn't care for was the inconsistencies between taking orders from both drive-thru spots. I sat waiting to place my order for about 7 minutes, only for me to wait another 10 minutes before someone finally took my order. Then, it was about another 20 minutes before I got my food! I will say that the staff was polite and friendly, and they were overwhelmed with the volume of service, but I think that the system they have in place needs revisions. My food was fresh and hot and tasted good, but I was disappointed that breakfast was over by 9 am when many locations continue to serve a full breakfast menu until 10:30 am, and many more offer limited breakfast...