Heather's Cafe — Restaurant in Springboro

Wow, where do I start? Heathers Cafe is one of integrity politeness excellent service and it doesn’t matter who you encounter at the staff that represent Heathers Cafe you will expect excellence. Once you experience your first time either playing trivia listening to live music or just simply drinking a Diet Coke with a good friend and having an intimate conversation there Privacy, but then there’s a very much socialization environment during the summertime. The patio is a great asset to Heathers Cafe. You can enjoy the sunlight you can enjoy company you can enjoy just comfortable shady afternoon under an umbrella. It’s a full aspect thing. It’s an experience. they are friends they are not just waitresses. They are not just servers. They bring your excellent food, but just know you will be treated with top-notch respect and equality always count on an excellent five star experience from Heathers Cafe! And just a shout out to people that personally help me on a day-to-day basis because I am a regular customer of Heathers is thank you Baily thank you Katie for just always making me feel just the same as anyone else even though I may have a story or two or what I’m dealing with for that day you guys are listening ear but at the same time, my smoothies are always delicious and you guys send me on my way with a smile on my face. I appreciate that and big shout out to Heather you work so hard and you, bust your back trying to be absolutely selfless just for that extra push for a great experience for customers that you may know for a lifetime or may just be acquaintances at the time our community here in Springboro appreciates you, Heather for the effort that you put in having a wonderful Cafe thank...

Have been here for lunch a few times in the past and have had a positive experience. Unfortunately after the service we received during dinner on 4/18, I will not be back. We were seated promptly and got our drinks quickly, but after that we never saw our waitress again until the very end. Another waitress brought my friend’s burger and said the kitchen was behind with all of the orders but the pizza I ordered was coming. I said no worries, thinking it’d be a couple minutes tops. Twenty minutes later I still haven’t gotten any food and my friend was already finished with his meal. No one checked on us or gave us an update, or gave him a refill of water during his meal. Our original waitress finally noticed something was off and she said they dropped the pizza on the floor and had to remake it. If that were the case I don’t understand why we weren’t informed by either waitress. There wasn’t even an apology. The waitress seemed annoyed that I didn’t want it anymore (considering we got no update and my friend was already finished eating his meal) and she offered to box it up because apparently it was finally ready. I tried it and it wasn’t even hot, which tells me it had to have been sitting at the pass for a while. We always try to support local spots, so it’s very disheartening to have received the service we did while watching everyone else get checked on regularly and get their food. Mistakes happen, but the fact that no one bothered to check on us or offer an apology is why we won’t be back. Diners deserve to feel like their business is appreciated, not an...

Love love outdoor patio. There was a beautiful Breeze blowing through the Friday we was there. We split a Reuben which was a little dry, and a cranberry pecan salad that was supposed to have a sweet vinaigrette. It was Italian no real sweetness could be distinguished and it just didn't work with a cranberry pecan and feta salad. I'm an ex restaurant professional and this vinaigrette was listed in two different ways in two different places on the menu and that's a No-No in the restaurant business. Consistency is King! I never would have ordered the salad had I seen that the dressing was. The other listening mentioned it was a sweet vinaigrette which would have been perfect. We got there early and we're the only table but within a half an hour there were 10 tables and one server. I understand staff shortages but certainly something could have been done to help the poor server out. Heather was there. Looked like she was doing book work but maybe she was working the kitchen I have no idea. In my humble opinion to justify the prices they charge you need to offer not only good food but outstanding service and a great environment. Two out of three doesn't cut it...