Benson's Bagels — Restaurant in Springfield

The bagels are top-notch, easily the best in Springfield for both taste and affordability. There are SO many varieties of bagels, spreads, sandwiches, wraps, etc. to choose from. I've had everything from a bacon, egg and cheese sandwich to a bagel with cream cheese spread and the quality is excellent across the board.

But what I'm really here to write about is the staff. The same staff members are always working tirelessly every time I go into the restaurant, and no matter how slow or busy it is, they are always so friendly. There's an older lady always working - and I wish I knew her name - but she always seems to remember me and it makes my day a little brighter every time!

Yes, you'll be waiting if you try to roll into Bensons on a Saturday or Sunday morning, but that's to be expected. Plan for it: the staff is always working hard to get everyone's orders out in a timely fashion despite how crazy the place can get, but plan to wait at least 20-30 min. for an order on the weekend. On weekday mornings when I stop in before work, I'm often in and out in less than 10 minutes with a...

Went around 8:30 on a saturday morning. We ordered the blueberry pancakes, a cheese bagel with sausage and cheese and a western omelette. I ordered, then waited a while, it started to fill up with people, probably 20 people waiting for their food by the time i got mine, but service was fast and friendly- a regular told me get in line to pay before i got my food so i didn’t have to wait once it was finished, glad i did because the line was long by the time i got my food. The bagel sandwich was delicious and cooked perfectly. They had baked goods that we didn’t try but looked fresh and delicious.

The stuff that could be better: The omelette was good except there was an overload of ham in it, which i’m sure others might like and the pancakes were thick with a good amount of blueberries but overcooked. The hallway to the bathroom and bathroom weren’t super clean.

Overall this was a good spot for a fairly quick, very friendly pre...

I order a banana nut muffin toasted with butter, I waited over 15 min to get it only to notice it was on a back table just sitting there. I then asked is that my muffin and the cashier said yes, I then said well can I have it. It has been sitting there for a while. Inthen went back to my office and opened the foil to the muffin and the smell that came from there made me so neasus. It smelled like old meat. I immediately trashed it because I didn't have the time to go all the way back there to give it back to them. While waiting for my muffin I noticed the cook over the grill was sweating and his nasty sweat was dripping on the grill and he DID NOT HAVE plastic gloves on his hands when cooking. One of the ladies looked high on drugs that was working the cash register, and there were other people in the back of the counter touching food with NO GLOVES. I will never go there to eat anything ever again. That place is...