Subway — Restaurant in Springfield

Went in, guy starts by telling me they are out of most everything. I opted for tuna which they had very little of. I ask for mayo, no mayo. How is subway out of mayo? He proceeds to make my sandwich on bread I didn't want but they only had white and wheat. I asked for a combo and said "any chance since you're out of most of the basics you can upgrade my drink to a large on the house due to the inconvenience?" He then says I don't have to pay for the order if I didn't like it, he would just throw it away. The horrible service I got from this guy is ridiculous! Is that subways new quality of service? Theu would rather lose a $17 sale than upgrade a drink because they can't offer their usual quality of service? Never stepping foot into subway again. Almost $17 bucks for a half a s s tuna sandwich... the least they could have done for customer service is upgrade my drink but he charged me for that too. Awful awful service. If you're open until 10 then you start closing down at 10:01 not friggin 8:30pm !!! Tired of this bull where closing time starts an hour or more before hours of operation cease.. the attitude was of a guy who wanted to get out of there at 10 pm. That's when you're supposed to put stuff away and stop making...

I ordered my food online when i got home I called because our food was incorrect. Instead of apologizing and offering to refund or remake the order she tried to tell me I couldn’t READ THE RECEIPT, the woman who makes sandwiches for a living said I couldn’t read the receipt. Lol It was either that I couldn’t read or that I was lying. So I took them back and she still wanted to argue they were made correctly until I listed out the items on the receipt and dumped the sandwich out. Had the matter been handled correctly it wouldn’t have been a big deal. Instead she wanted to tell a customer they were lying and couldn’t read.

We are in the middle of a pandemic where people are hurting for jobs and this is the best customer service person you could find to make sandwiches? Making sandwiches takes 0 talent she literally has to show up and be nice to customers and she clearly cannot do this. She has NO business in...

Spent 25.00 total or so under or little over .. well 2 of three sandwiches 🥪 was good .. but one bread was so hard and tuna was messy to eat like they just threw on there because online order very disposable... And other bread was hard to eat for steak and cheese 🧀.. but YES BREAD WAS HARD OK SO FAR BUT NEVER NEVER GOT IT TOASTED SO THEY GAVE ME OLD BREAD 🍞.. HOW I KNOW USE TO WORK FOR ONE WHO OWNER TOLD US TO USE IT FOR ONLINE ORDERS ONLY BECAUSE THEY CANT GIVE US 💰 BACK .. SAY THAT OWNER DOESN'T OWN ANYMORE I THOUGHT.. WHEN WENT IN THERE GUY SAY HI THATS IT DIDNT EVEN LOOK AT ME SAY THANKS OR WHATEVER.. DUMBASS ME LEFT THEM 3 OR SOMETHING IN TIPS .. WONT EVER DO THAT AGAIN.. ... HAVENT EAT AT SUBWAY SINCE I WORK AT ONE THATS BEEN SINCE 2022 .. WONT BE BACK AGAIN GO SOMEWHERE ELSE.. OUR FAVORITE IS FIREHOUSE SUBS BUT DONT HAVE ONE CLOSE TO ME I HAD TO GO TO ANOTHER...