Burger King — Restaurant in St. Louis

The reviews for this location are a little all over the place but we tried it anyway. We ordered online. 3 impossible whoppers made different ways. Some fries. Drinks. Hershey pies. Cheese sticks. Cookies. All at 5:30 on a Saturday!

We arrived and were greeted at the drive thru by a friendly voice. They confirmed they had our order and we drove around. There were 3 cars before us in the line but before we even got around it was down to one! Within 2 minutes we were at the window! That’s fast.

We spoke to two friendly gentlemen as we waited for our food. Everything looked clean, well labeled. The staff was very very nice. Our order came out and we pulled around and parked. We always check our order because we always order complicated stuff.

The burgers and drinks were perfect. Some of our add ons were missing. No biggie. It happens. I walked back in and explained what was missing. They didn’t seem upset or bothered by me. They simply apologized. Made it right. And sent me on my way. Exactly how you should have handled this easy mistake!!

We loved every bit of this experience. No one is perfect but it’s how you handle the issue. Well done to the entire staff. We dealt with at least 4 different employees and everyone was so nice and accommodating. Try this...

Over the past 2 1/2 Years- Chris 1 and BK 3. Tonight was the 4th time we've tried to get dinner at this Burger King. Again a strikeout, although tonights strikeout was blood boiling! Who reading this has EVER spent 45 plus minutes in the drive through and the only thing you received was the runaround. Seriously, tonight's BS was, they were only open to fulfill Door Dash orders(blood pressure elevated to high level) and ² now vehicles in front of me and now cars gridlocked wrapping around to the parking lot and with curbs enclosing all of us in your drive through for just over 45 min( blood boiling) another trip I had a digital Visa gift card for $10 I had it printed out for redemption with Instructions and extreme # he said "had it man" í⁴followed by "I been here a min so he knew what to d o " clearly bc he scanned it and it took it from my card! he was stoked bc he made a $10 digital bonus with 16 digit card #,exp, and cvn. Bc he kept printout and said he through it away. Be careful, waste of time driving up to only get denied service and in their rare instance of getting food, they may get more money from you without your permission ( I like to call it theft) Pissed off in...

This place is a disgrace, my daughter and 8 year old grandaughter went thru the drive thru 20 minutes ago and was told by the worker at the window that" I'm not taking any orders now " my daughter asked what did she mean. Her reply was,I'm not taking any orders. I dont know how this place remains open We went in a month or so ago. 3 of us were in there. The people working were talking so loud you thought they were fighting ,4 letter words were flying back and forth they were disgusting doing absolutely nothing. That place is filthy you stick to the floors the bathroom is crummy the door had so much filth on it,it had not ever been touched or cleaned . Why dont people get a bucket with hot water aclean there floors or clean your tables instead of cursing and socializing with customers in the place. If all these people want 12 and 15 dollars an hour get your act together or better yet get a decent manager to get your act together. I like Burger King but I can go anywhere for what the prices are knw and...