Wendy's — Restaurant in St. Marys

I purchased the $1 coupons for Frosty’s at Store 4217, but was not given 2 of the items. I made the discovery once I was home. I planned to mail them to my nephew for his birthday. I elected to call Wendy’s and report the mistake, as my return would have been at my next convenience. I spoke with the same worker who had made the error. Rather than own her mistake, she challenged my reporting. I was immediately incensed that I would make a false $1 claim. I am 72 and three times retired. I thanked her and decided I would report the matter to the manager my next visit to Wendy’s. I later made the report. I was surprised by this youthful looking manager who immediately digested the point of my issue. My integrity! She questioned me to identify the worker, but that was not my intent. Her baby face and adult wisdom was impressed upon me. I later had a chance meeting with the manager, where else, at Walmart. I learned her name is Jessica and obtained permission for this review. I commend her. The matter is...

This is not a good restaurant. Wife ordered a Taco Salad, I had a chicken sandwich and fries. Sandwich was kind of runny, fries were cold. Taco salad was disgusting, bad tomatoes, bad lettuce, cheese was gooey. When wife took salad back no one at the counter wanted to acknowledge she was there. After after about 5 minutes the manager with an apparent attitude asked her what the problem was. Offered to get her another salad out of the refrigerator. When wife said she would like her money back, manager just walked away. Another girl spoke with my wife and refunded her money. Kids in the back and kitchen just goofing off. There have been a rash of Fast Food restaurants closing in St Marys, most due to poor managment and slacker employees. I am pretty sure this will be the next one to shut down. It's a shame as Wendys used to be a restaurant you could count on for quality food. We are local, but I am pretty sure we will never...

Employees were friendly, but unfortunately that's about all this place had going for it. I ordered a baconator, small chili, and large tea. The burger patties were dried out and not seasoned. The bacon was broken into tiny pieces was severely overcooked and tasted burnt and was hard to chew; It was like they scraped together leftover bacon pieces from the whole day and put on there. The tea was just flat out nasty. I came home and poured it down the drain. I understand they use leftover hamburger patties in the chili and I don't have a problem with that however there were huge patty chunks that were too large. It's like they took a patty and cut it in four pieces and just shoved it in the chili. Additionally some of the beans were cooked and some were extremely underdone and almost crunchy. I...