HORRIBLE CUSTOMER SERVICE It was a really nice Thursday afternoon when we took the terrible decision to order from Chick-Fil-A. We made an order though the app and selected the option to be delivered. We received a partial order so I call the store and talked with Luis who, according to him, is the “manager” which I am pretty sure he’s not. I explained the situation (being really nice) and he answered, being really rude, that since the delivery was through DoorDash I had to call them, explaining the order was not Chick-Fil-A responsibility since “I” was the one who selected DoorDash as a delivery third party. Well; that was the only option I had and it was all processed on the APP Guess what? I order and pay through the Chick-Fil-A app. My bank statement shows that I paid to Chick-Fil-A not to DoorDash as “Luis the Manager” said.
Not to mention that the food was cold even though the delivery was on time.
But lesson learned: Don’t buy from this branch. If the “manager” has poor customer service probably everybody else will. Do not order though the Chick-Fil-A app (delivery) or be preparare to lost about $20-$30 from missing orders.
This is my first review EVER complaining about something. But this is something that shouldn’t happen. If you can’t provide delivery service so, don’t or if you are going to provide it at least let the customer choose if they want to take the risk of loosing their...
Read moreNote : The building looks like the picture Paul Burch posted. Not the picture that comes up that shows a full service restaurant.
This is the best Chick-Fil-A I’ve ever had. Since they specialize in delivery/catering the food was all so fresh, made to order. My fries were crispy and perfectly salted. 🤤 The chicken tasted super fresh and moist. My boyfriend got a salad and he thought the chicken ( grilled ) was better than usual. I got the fried nuggets and they were the same high standard freshness. It was fast, my order was ready about 3 minutes after it said it would be. The workers were polite and nothing...
Read moreWorked for the food truck not long left me by myself with no help while everyone sucked up the air in the truck and I stood outside to take orders all on my first day went to pick up my check and they didn’t even pay me for working only for orientation worse place to work for hold your check if your...
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