I can’t believe the experience I just had at Peking Garden on Bay Ave by Acme. I ordered a pint of “house-special lo-mein” and after driving all the way back home, I realized they had given me combo fried rice instead. I called them on the phone to tell them of their mistake, and they said if I bring back the rice, they will exchange it for my lo-mein. After driving all the way back there (again), I had the rice on the passenger seat next to me but figured they wouldn’t have the audacity to request the rice back.
They wouldn’t give me my lo-mein till I handed over the rice, so I told them I couldn’t believe they wanted it back and that even McDonald’s wouldn’t do that! I told them “so you’ll pass this along to the next customer (ewww) or waste it in the trash. They stated I didn’t want it so they’d throw it away after they show their boss. I told them we’d eat it anyway if they didn’t request it back and that I was going to give them a 1-star review online for the way they handled this.
The 2 women who are always working there just shrugged their shoulders and didn’t seem to care. (I was trying to prevent them from serving it to someone else!!!) I’ve lived in this area for decades and eaten there a decent amount of times. The 2 women there are usually rude, but this time took the cake. I will never order food from Peking Garden again!!! (rant over)
I just thought someone out there may want to know how their regular customers...
Read moreMost people order to take out from this restaurant and pick it up themselves but i ate inside the restaurant which has tables, chairs and the service which are all basic and functional. My dish was served in a paper plates and with self serve plastic utensils. I ordered the Spare Ribs Combo which includes an Egg roll and fried rice. The portion was very very nice size, the taste of everything was excellent, honestly if you want great tasting Chinese food, it's here. Don't hesitate, and i will definitely be...
Read moreLately as a consecutive customer they been skimping out of my meals, I pay 70$ for a party tray for a tray of chicken broccoli, an 2 little things of rice for 70…. But they still wanna skimp me out like we rationing… they still think we in Asia rationing… obv they too cheap if 70$ isn’t enought to atleast fill a tray half up fr I picked up an the tray was denting cause it had...
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