Starbucks — Restaurant in Statesboro

Tried to go through the drive through at 8:50 PM. They were “closed”. Every bit of information (online and on door) said they closed at 9. It wasn’t like I was going inside or trying to get a drink in the last 5 minutes, I just wanted my hot drink before going home. I so miss the Starbucks where I used to live- they were open until 10PM and super friendly. These people are rude.

Update: Have been here twice since my original review. Both times the drinks were super bland (watered down bad coffee taste). The wait time was 12+ min on a mobile order when they weren’t even busy (1 car in drive through ordering and 2 people on store with no other mobile orders) and it ended up taking about 20 minutes. I’ve had shorter mobile order wait times (10 min) at other locations with the outdoor line backed up to the street and the indoor one at the door.

Update: I ordered the star drink and was told that it was a limited time item only available last summer. Funny how it was listed on the menu and advertised in the app. I ended up getting a pink drink and they left out the strawberry bits. At that point, I had been waiting in the drive through for so long I just gave up.

Some of the reviews listed online seem to be for the other location in Statesboro which is located on campus. Unfortunately, that one is only open during weekdays and closed pretty early or id just go there instead.

Conclusion: bad coffee, inexperienced workers who can’t make the drinks right, don’t know their menu, and take forever to make their drinks. I’ll continue to visit starbucks (after all I’ve enjoyed their drinks in many locations including at least 7 states), but I’ve given up on this location. It was good when I came here years ago, but...

Normally I love this Starbucks, the employees are always punctual and very sweet; however I’ve been ordering coffee on the app just to have it be poorly made, even when I only change my milk option in my coffee. I was told by an employee that the drinks should be known to be normal with any notes for substitutions when they come in for mobile orders. That means that there is an employee who is completely incompetent, as this same screw up has happened the past two times I’ve ordered within two weeks. Any new employees should have had any habitual mistakes they make corrected by then if there were new employees.

I should have reported that my drinks were incorrect sooner but I assumed I was the one who had ordered wrong until I walked in this morning. Please properly train your employees on the contents of the drinks; my order was never difficult. Always one coffee add almond milk but everything else (the syrup/sugar) should automatically be assumed to be added unless I added more/held my sweetener.

I’ve gotten coffee with just milk (which I will drink but EVERY TIME NAH) !!!!! That’s completely incorrect . Again, please train your employees to understand all the materials...

I've come here fairly often since moving from out of town. Overall it's what you expect but when compared to any other starbucks I've been too, it's not high up there. The biggest reason are mornings.

You can place a mobile order but it'll take 20-30mins to actually get what you ordered if you don't plan accordingly. If you do order food and a drink, the likliness of your food being cold by the time you get your drink is fairly high as the drinks are what causes the wait to be so long.

Same things can be said for drive thrus but I'll leave that out because I'm still gonna wait the wait haha

As someone that's been from all over and has a starbucks problem, in the nicest way. We're in the south so expect everything to run as such. Efficiency is not it's strong suit. It also does not mean greater quality.

I'm still coming back tho! I do recommend the on campus one when school opens...