Sakura Japanese Staunton — Restaurant in Staunton

I NEVER leave bad reviews when something happens but this one is wild. I go there to get shrimp hibachi. 3 shrimps in, I started to taste MOLD. That is the best way I can describe the taste. Whether it was mold or not. I go back in line and explain and kindly ask for my money back. I wasn't mad. Just wanted my money back. The lady tells me "Next time make sure you ask for it to be cooked all the way and to make it crispy." She was blaming ME for being served moldy tasting shrimp and told me to make sure I ask next time to have it cooked right. And told me "I'll give you your money back....this time." I was just too shocked and just said "Okay .Thank you." Never got a "We're sorry." Maybe she thought I was just trying to get free food I don't know but there was no sympathy. This happened to me last year with them with their chicken but I was dumb and told myself to give them another chance. Never going here again. Be careful when...

This was our first time dining in. The restaurant was clean and the staff was busy making to go orders All foods are prepared to order. You order at the counter. You can choose the method for how your meat is cooked. They also offer variations of each dish such as extra veggies of your choice, omit a type of veg, or what sauce you want for seasoning. Their portions are huge! 1 meal will easily feed 2 people. Considering the portions size and prices for meals their pricing is fair. Come hungry and be prepared to take the rest home. We...

Just moved down from Northern VA, and that may have an influence in my review. Being close to DC and Maryland that offers a variety of food &restaurants full of flavor. The front desk was friendly, my to go tray was packed! The food was hot and fresh..but zero flavor. Steak,chicken, vegetables absolutely no seasoning. I guess I should have figured when I saw the drive-thru. I've never seen a Sakura Japense with a drive thru, but I just wanted to give it a shot. Unfortunately, I do...