مطعم فطور واسماك Aliz Seafood and Breakfast House — Restaurant in Sterling Heights

DO NOT EAT HERE!!! THE REVIEWS ARE AI GENERATED!!!

My friend, sister, and I visited this restaurant based on positive online reviews, but unfortunately, it turned out to be the worst dining experience I’ve ever had. From the moment we arrived, several issues arose. First, they did not offer complimentary water—we were required to purchase bottled water and retrieve it ourselves from a refrigerator.

Our waitress seemed unfamiliar with the menu and repeatedly had to consult the chef for basic information about the dishes. When our food arrived, several items were incorrect, including a dish we didn’t order. The server attempted to explain that we had to order a full portion instead of two pieces, but later we discovered this was inaccurate. In reality, she had brought us three orders instead of one and refused to acknowledge her mistake.

When we finally received the correct meals, the food quality was extremely disappointing. We politely voiced our concerns about the taste and even questioned whether the red snapper was actually red snapper, as it neither looked nor tasted like it. Unfortunately, neither the waitress, the chef, nor the owner was open to feedback. Instead of addressing our concerns, the owner suggested that we simply weren’t accustomed to Mediterranean cuisine. This assumption was especially offensive given that my friend is of Lebanese and African-American heritage, and all of us frequently enjoy Mediterranean dining.

The situation worsened when the owner made inappropriate and racially charged remarks, suggesting we would have been better off eating Mexican food and implying we couldn’t appreciate high-quality cuisine. My sister, a business owner who regularly dines at fine establishments, made it clear that our dissatisfaction had nothing to do with inexperience or affordability.

To make matters worse, we observed people entering from outside without washing their hands before entering the kitchen and handling food. The area where fish was stored was not properly cleaned or sanitized between uses. The bathroom was unsanitary, with rice in the sink—possibly indicating it was used to rinse food, which is highly inappropriate.

Additionally, an undisclosed service charge was added to our bill. It was not mentioned on the menu, nor were we informed in advance, which felt deceptive.

Regrettably, we had to pay for food that we ultimately threw away. I left the restaurant hungry and deeply upset by the...

Well, I do not deny the food is very good, but the problem with the services is there a girl standing at the cashier and she herself serves the food. We truck drivers always come and eating our breakfast here, and our request is known and easy, and the last time we also asked for the same request whose value does not exceed 25 dollars. And this girl was the one who served us and surprisingly she brought us food for 5 or 6 people and we are only two and we are not even fat. And when I asked her this is not my request, this is too much, she said take it with you. In the end, she made me pay 93 dollars instead of 25 dollars, and this was the last time I visited this restaurant I’m not gonna repeat it again because what happened was exploitation… Again I am not talking about the food it is really good but the service is very bad Note: that this did not happen now, it was on 06/17/2022...

The seafood restaurant was decent overall. The menu had a good selection of dishes, and the food was generally fresh. However, some dishes were hit or miss in terms of flavor and seasoning. The service was okay but could have been more attentive, as we had to wait a bit longer than expected for our meals. The ambiance was pleasant, but nothing particularly stood out. It's a solid option if you're in the mood for seafood, but there are areas where the experience...