Arbuckles Eatery & Pub — Restaurant in Stevens Point

A small group of 5 of use were on the Green Circle trail. We met up with my daughter at Arbuckle's to eat since they had an outdoor patio for my daughter's dog. We were quickly informed by the owner no dogs in the patio. Okay we understood. my daughter got her car and parked on the street in front of the patio area. We could see the car the dog and the bikes we parked in front of the fence. He then sent out two of his waitresses to inform us to move out bikes from infront of the gate as it was a hazard. Okay we understood. We ordered inside and then went to the patio to watch the dog and bikes. He refused to let us bring our bikes into the patio area. In the far back there was a large grass/weedy area we could have put them. No bike racks anywhere in the area. We sat at the gas fire pit which had two small tables and some chairs. He again sent out his two waitresses to tell us we could drink there but not eat. I was upset by this time. We had altered the other things so I said well we need to be here to see our bikes and the dog. We had already ordered food and my friends just said forget it lets just deal. My daughter did not order food and sat by the fire pit. And ate. He was very arrogant and not accommodating. For an establishment that in a city with this size of a bike trail should help bikers out. Food was okay, but I would not recommend due to the owner. Waitresses were put in a bad spot and they were young. I felt...

They have lost my business for good. I last went here a couple of weeks ago. There were several waitresses milling around talking to each other. I waited at the hostess station for 5 to 10 minutes and none of them took notice of myself or my friend that was with me. So we seated ourselves and we were then told, quite rudely, that we should have waited at the hostess station. We then were ignored for another 10 or 15 minutes. And today was the final straw, I received a phone call from my grandparents stating they were turned away because there was no handicapped seating available, and when my grandparents inquired as to what they should do the hostess told them simply "You should have called instead of just showing up." This is absolutely UNACCEPTABLE. We have frequented this business for over TEN years, so to be treated so poorly and so rudely was completely despicable. They have lost our business for good. Anyone that can so cold and callous to, not only the ELDERLY, but to the HANDICAPPED does not deserve to have their business frequented. Hopefully they're satisfied with their service,...

PROS: *MOST of our food was good *Our server was sweet & attentive *Cozy atmosphere

CONS: *Not very kid-friendly

1. It’s loud
2. They have EXTREMELY limited kids meal options— hardly anything for a picky eater & the only option for a side was fries. No fruits, vegetables or even kettle chips available. (They didn’t have other options for adult entrees either) *Meat on the hot beef sandwich was so dry it was almost inedible.

All in all, I’d return!

EDIT: In response to the response we got by owner, we specifically asked our waitress for substitutions for french fries on all meals. She said the adult entree they could do sweet potato fries but that's it. (Still fries) Also, she said that there were absolutely no substitutions for kids. Just wanted to clarify, this wasn't something we were displeased by due to our own lack of due diligence. Otherwise, it wouldn't have effected the rating I gave. But I'm very happy you correctly informed me...