Let me start by saying I really really don’t like leaving negative reviews, but my experience today was absolutely unacceptable. I have been coming to Manny’s on the Miracle Mile since I was very young and have always enjoyed the food. The staff has always been pleasant even through busy lunch rushes and things like that.

Today I came with my family at lunch time after running some errands. I had my 2 year old with me and knowing it had been a long day, we decided to eat quickly and go home.

When we first walked in, a staff member yells across the restaurant at me saying that I cannot bring in my child’s cup due to their “no outside drink” policy. At first I honestly thought he was joking but no, he was being very serious. It was so embarrassing as there were people sitting in the booths and even on the bench right inside. The nice woman working corrected him and said that no, I could bring it in because it was for the baby. Alright, that was settled so we ordered. Everything was fine and as we were finishing up when an older man came over wearing a Manny’s t shirt with no name tag or anything. He begins to tell me to sit outside if I insist on bringing my child with me because, “there are people trying to eat”. My child was being just that... a child. We were doing our best to keep him entertained so we could eat, but he was being fussy. He was NOT running around the restaurant, throwing things or being disruptive to the other patrons at all because I would not allow that in the first place. He said his speech then my husband and I let him know that we, are in fact, paying customers as well and do not appreciate the way we were being singled out (there was another family with a toddler just on the other side of the room behaving the exact same). We left immediacy after this. Completely embarrassed. We found out this man is actually the owner!

In conclusion, NOT family friendly at all. Extremely rude and horrible customer service. This used to be a family restaurant so I honestly don’t know what has changed. No one else in the restaurant was annoyed or even bothered by us while we were there. There were only 4 other tables being occupied at the time.

I understand they don’t NEED my business, but we will not be coming back because of what happened today.