New City Microcreamery — Restaurant in Sudbury

I’ve been coming to this ice cream shop and the Hudson location for years, but lately, the shrinkflation has become impossible to ignore. My recommendation: go to another local ice cream shop with more generous portions such as Erikson’s or Kimballs. I’m likely going to pause my visits to this shop for the foreseeable future.

New City now weighs every scoop, and it’s obvious they’ve been quietly downsizing portions over time. A couple of years ago, a ‘single’ scoop was generous—now it barely covers the bottom of the cup. It’s frustrating to pay more for noticeably less. I get that input costs have increased, but this feels sneaky and disappointing. You won’t walk out of here paying less than $20 for a couple of skimpy scoops.

Sadly, it’s not the same as...

I am a regular customer here. Tried many flavors: chocolate, eggnog, singing the blues, s’mores and many other that I can’t recall the names now. Buts… 1. not very consistent with portions. I got so used to generous scoops, so lately when I start seeing that scoops became smaller it kind of disappointed me. Not sure for what reason - I assume that they often run out of popular flavors. I once had a hair, which made me not come to the shop for quite a long time. Please, make Hygiene must for the staff. Giving to sample is good, but there is no reference for the ice cream and most ice cream names are far from being self explanatory. It would be nice to provide with some pictures or description. You cannot see how it looks from the customer side of...

Wow I love the new exciting flavors and how JAM PACKED the flavor add ins are. The cookies in cream is legit COOKIES and cream! This isn’t your Hagen dazz or van luisse no add ins ice cream, the flavors of new city microcreamery ice cream is how ice cream flavors should be! Jam packed with REAL flavors like lots of pistachios, real fennel, real Dubai chocolate shavings. Every bite comes with a crunchy pistachio or coookies!! And they hand pack the fresh stuff! It’s like you made the ice cream at home it’s so good!! Some flavors like peach and pumpkin pie need much improvement like real peaches flavor only and pumkin pie real pie and crust flavor and add ins. Overall, 10 out...