McDonald's — Restaurant in Summerfield

I don't really eat McDonald's, but this place seemed pretty decent, until I started to interact with the staff. The young lady who was serving me was pretty professional and kind (I could tell that she was a trainee). However, the supervisor seemed like she was being just a little bit too extra. I gave the young lady a $5 tip and when the supervisor came back and saw the young lady holding the tip, she started demanding "what is that?" I told her it was a tip and she proceeded to tell the young lady to put it in her pocket. I brushed the situation off and waited for my order only to look up and see this supervisor and another Hispanic woman openly laughing and looking my direction. I dont care what the cause of their laughter was, but I was offended by the lack of professionalism I witnessed there. It's good I don't eat McDonald's. They will more than likely never...

Horrible I ended up getting a refund because the lady at the pick up window wasn’t ready to hand me my order so I looked away she was asking the manager if this was my order and he wasn’t responding to her so I turned my head and patiently waited for her to figure it out she calls out ma’am to get my attention I said I’m sorry and thank you as she hands me my drink. No your welcome she walks away to grab my food and as she’s doing that she says these people need to pay attention mind you the window was wide open so I heard her. I let it slide and then she gave me my food I asked for extra sauce her response is it ain’t in the bag just like that. I then ask to speak to the manager at this point he doesn’t even hear me out he shuts the window on me while I’m talking. I ask for corporate number he tells me he doesn’t have it. I will not be returning to...

I usually go through the drive through and I am always happy to get Ms. Christina. She has always smiled, spoke to me, and settled any items missings or condiments needed with professionalism. I was happy to see it looks like she is promoted to manager. I say well deserved because great customer service is the face of a great business. I wanted to say thank you to her publicly and let you know she makes the difference in me leaving satisfied or happy because she is always kind and attentive to her customers. Food was great, she knows I like hot fries, and she tries to get us out fast. Great job! The rest of the staff is usually kind as well. Lobby always...