Wendy's — Restaurant in Summerfield

the reason why the Wendy's at this location service is so poor is because the manager is a degenerate who lacks professional/communication skills and hires crackheads and ignorant people who are not trained properly. My experience with that establishment is trying to obtain corporate's number to file a complaint they hung up on me they were very disrespectful and discourteous. the manager's name is Karen and she's on the day shift. the crackhead name Ricardo that I know she hired got to work on time every morning at 7:00 and she does not arrive until 7:30 - 7:45. He also says she does not know how to talk with even her staff She has poor managerial skills he says she bends her behind in his face even though she is a married woman That is sexual harrassment.. I will obtain the corporate office number and file a complaint.I tried to find out policies and procedures because the excuse they gave me was I had to come in to Wendy's purchase something and obtain the number It should be given out over the phone because it is a public place and that information should be made public and attainable through the establishment poor customer service qualities poor managerial skills and disrespectful discourteous staff Continue to file complaints and maybe they will take pointers or search for high quality Wendy's at other locations It does not take too much time to train non-managerial staff it starts from the manager and a lot comes from basic...

I HAVE TO ADD SOMETHING TO THIS REVIEW SEEMS LIKE I WALKED IN ON THE WRONG SHIFT THREE TIMES STRAIGHT (SMH), THE MORNING CREW RUN LIKE CLOCK WORK GET YOU IN AND GET YOU OUT WITHOUT ANY HESITATION ( #everyshiftaintthesame)THIS REVIEW IS THE THIRD TIMES THE CHARM!!! Evidently not because I'm still greeted with employees without hair nets or gloves.Half the employees look they've had more then Dave's famous square burger. Everyone is wearing Crocs and blaming one another for simple mis communication. I've sat in the same place all three times and it seems like no one has cleaned it up ever. I'm watching another customer find out that the soft drink machine is empty of almost every type of beverage and yet the madness continues. The floor in some places feels like you're walking in a swamp and nothing is done about it. Why does this establishment serve breakfast but no one can enter the establishment until after lunch and yet the madness continues. This is beyond anything I've ever seen sadly this is the last trip to Wendy's I know my opinion doesn't count or my perception but if you can avoid this place please do it's not anything like a clean, tidy and respectable fast food places is supposed to...

From what I’m seeing other customers are sharing similar sentiments. I had an appointment coming all the way from Baltimore and decided to give this location a try. The girl in the front was very rude and she didn’t care that she was rude. She said it in her own words that she didn’t care about the service I was getting. She packed all my separate orders in one little bag and when I asked for another bag to separate the meals. She acted like she didn’t care and placed the bag down on the counter. When I asked if she put all the meals in the same bag and asked for a separate bag, she said OMG! I was so confused as what the hell? Who was she talking to like that? Another customer left as well because of the rudeness. Still waiting to hear from corporate. Totally lost my appetite even though I hadn’t eaten from morning. One thing is for sure I will not with you if your attitude makes up the meal. So rude and distasteful. I requested a refund because I demand better service. I ended up driving to Chick-fil-A. They are always professional and have manners. I literally parked my car to go and dine in at Wendy’s and had to leave upset because of the rudeness of the staff. Not...