Baskin-Robbins — Restaurant in Superior

Went in to get some scoops with tokens my hubby got from work. They were prepping a grub hub tye delivery for a different person and seamed to be struggling with the tape on the bag. After silently watch them sloppy seal a bad I asked if they were new? They responded no with a smile and proceed to skip me the next person in line. Had a small anxiety moment and removed myself to calm down and went to the drive through instead. Ordered my ice cream. The summer beach flavor. Although it tasted nice there was none of the included toppings. Like they scooped around them to get just plain ice cream. In short I went in ended up having an anxiety attack because of a rude teenage manager who didn't know how to seal a bag I went through the drive-thru just to get ice cream that was clearly scooped around the toppings because how dare I think somebody was new working there because they didn't know how...

10/27/24 in the evening we ordered door dash from BR. We ordered cookie dough items (shake, 3 scoops) and a root beer pop. We got our order and the shake was peanut butter as well as 1 of the 3 scoops. We have a SEVERE NUT allergy which is why we ordered what did not contain peanut butter. I called the establishment after getting our order and the gal who answered the phone laughed it off and said they had a new person scooping - they did not know the ice cream they were scooping. I said it is not a laughing matter as the allergy is anaphylaxis and that could have killed one of us if we wouldn’t have smelt peanut butter.

NOTHING was offered or done to fix this. This was ridiculous. If my child would have eaten it - we wouldn’t have even known until it...

I order a lot through Door dash and Uber, almost every day. They have messed my order up so many times but I still give them chances after chances. I am done with them as of today. They are always taking our orders as it doesn’t matter. Drive through is more important but all of our orders should be treated as the same. I order 3 different types of drinks and they can’t or won’t take the time to rinse out the pitcher they use to make one of those drinks before thay make the other 2. Now I’m tasting a mix of my drink with the other flavors, which is nasty. This has happened more than once. I am done with this establishment. Very...