Jimmy John's — Restaurant in Superior

I placed an order for delivery to leave at my door. I also paid close attention to the tracker it said it was out for delivery. After 10 minutes went by I checked to see if it had arrived. It had not so I waited another 10 minutes and checked again while still paying attention to the tracker. 22 minutes after it was out for delivery it showed that it had arrived. Yet there was no food. When I called the store I was told that it was delivered to either my back or my side door. (I don't have a back door) I checked both my front door and my side door again. Still no food. I was told that they would not send their driver out again to deliver my food, but I would receive a refund. I'm very frustrated and hungry! Shame on you Jimmy John's! That is...

Normally I would give 5 stars all across the board. However, the guy working the drive thru today at 12:34pm, could use a bit of customer service training. I go to JJ's at least 8 times a month if not.more for lunch. I always drive thru. Most times I am handed my drink and then the bag which then they say "Thank you". Not today, he handed me my bag and said Thank you, I waited for about 3 seconds and said I have a drink also to which he replies "I only have one hand to hand you your order" and he was serious. If he would have laughed instead of the scowl and seriousness he had, I would not be writing this bad review. Yes, we all have our days. I know I am just one customer, but I won't be visiting Jimmy Johns anytime soon, if at all...All I...

eeeeeeI visited the store on Jan. 9th. and got the tuna club sandwich. the sandwich order tasted unbelievably disgusting. I asked for another but I was on my lunch break so it had to wait. They said they would "fix the mistake and replace the sandhichnt. I calRhe coprporate office led today and they said there was no record.They could tell I called and what I ordered but because the person didnt include what he did I The person who made the mistake forgot to put it the system. This is basically stealing from me. I will never visit your store again and I will make sure to tell everyone I come across my story about how Jimmy johns took my money and didn't deliver...