HANA 하나 분식당 — Restaurant in Suwanee

Had the pleasure of dining here tonight with my family and everyone enjoyed their dishes. Normally I would say having so many items on the menu would mean jack of all trades master of none but this place proved me wrong. Tip for restaurant goers: the dishes here are huge so plan on sharing or taking home leftovers. Nearly all of us had leftovers to take home so while these items here aren't exactly cheap the quantity makes the price well worth it.

What we ordered: garlic snowing pizza which consists of special sweet sauce, mozzarella cheese, grana padano cheese, pineapples, shrimp and fried garlic. This is not a personal pan pizza but a large pizza you can share with others. Seafood cream pasta which was full of quality seafood and a delicious cream sauce. Curry Tonkatsu which was delicious and a good size. Japanese Tonkatsu which was also good. L.A. Galbi which was a good size and far too big for my son so we took most of in it home. Dad ordered the spicy chewy noodles which was also delicious.

Everything here is self serve but the young gentleman taking orders was very helpful and kind. Water is self serve and they have canned and bottled drinks. Overall, I see they have some opening kinks to work out but they have good food at a good price so that's what really matters.

Parking is in a private parking lot and plentiful but I can see it getting a bit busy or full on a weekend or during a rush. Overall I give Hana 4.3 stars rounded up and two thumbs up for being a great place to come to eat with family and friends. Thank you...

In all honesty, this place is a hit or a miss. It really depends on when you go and what mood you get the lady at the front counter. In the handful of times I’ve been here, the food is just mediocre and not anything special. It’s a place that offers lots of variety, but not one dish is outstanding or unique. It’s good for large groups since you don’t have to pay tip and is also self-service. Hence why you can’t really expect world class service, but the lady at the counter is quite something. Usually when it’s really slow and no one is there she won’t give you any problems or an attitude, but when you go during rush hour and when orders get backed up, she will give you at real bad attitude, and has no empathy what-so-ever and will gladly make you just want to not ever return again. Hence why with this review, I hope either the place hires more people to manage/handle the counter and relief her and customers the misery. For what it’s worth, it’s better to pay a little more and go someplace else with better quality food AND better service! The concept was there, but with just ok food and real BAD SERVICE, I’ll be taking my business elsewhere until they change! won’t be going back here...

The owner was very nice. By mistake, I used the wrong debit card that only had a few dollars in it. My bank showed the transaction as “partially approved,” but on their end it was never processed, so there was no record of payment. Because of that, I had to pay again with my credit card. I was a little worried when I had to pay again with a different credit card (since I’m the type who gets anxious and tends to worry a lot), but while I was eating, the owner came out and kindly reassured me that if the debit card charge ever goes through, they would immediately issue me a refund. Later, I received a message from my bank confirming that the payment had been processed, so I called them again for a refund. The owner was very polite once more and handled it with the same kindness as before. What stood out to me is that some places might give a refund with a bit of attitude—since technically it was my mistake—but this owner was patient and understanding the entire time. That really left a good impression on me. On top of that, their food is amazing! I especially love their 고르곤졸라 피자 (gorgonzola pizza). Highly recommend both the food and the...