Burger King — Restaurant in Symmes Township

Rude and gross..the drive thru was all that was open at 630pm. Asked for a Whopper meal, a double bacon king meal both large sized. Got a Whopper with cheese (I hate cheese) so soggy I couldn't eat it. The worst whopper I have ever had. My husband's double bacon king was disgusting. Soggy and smothered in sauce. He didn't even eat a quarter of it. Asked for a pie and the rude lady working the drive thru literally says "nope don't have" asked for a gift card "nope" asked for a receipt "nope". They don't want you to be able to complain so that is why they won't give you a receipt. The food was so gross we went and got taco bell. Waste of $25. They are not worth it. Don't go there. There is another one not far and they are at least friendly and you can eat what you pay for. They didn't fill the drink even 3/4 of the way. The fries and onion rings were not fully cooked and half full. ...

HORRIBLE!!!! DO NOT EAT HERE!!! You will not get your refund when told by the general manager that you will the support team does not help horrible customer service spent $36 dollars on food that was bad and spoiled I ordered whopper’s chicken sandwiches fries nuggets and onion rings didn’t receive the fries the lettuce and tomatoes we’re spoiled so bad the whole sandwich stunk it was horrible the meat looked suspect didn’t even have grill marks on it like they cooked bad meat the chicken was dry and looked like it had been sitting under the heat lamp for hours. . The support team got back in contact with me just to offer a $10 dollar off my next order😂😂 I told her no I wanted my refund that I was already told by the gym at the restaurant that I could receive and now I haven’t heard back since!!! Wow the most terrible customer service experience I’ve ever had my...

10/12/24 HORRIBLE experience and the reason we avoid this location at all cost. They either don’t have any staff working or they are rude. It was 9:24pm on a Saturday when we pulled up & they were open until 10 so we didn’t see that as an issue . We felt like a complete burden by the sound of his voice and when refused waters with our order we decided to leave … My family & I went to the drive through with 4 hungry kiddos . The gentlemen , or should I say “Male” that was taking our order was very rude…. My husband said “ can we also please have 6 small ice waters with our order” he responded “no sir” … we paused In disbelief … silent for 10 seconds then said “no?” …. He then muttered UGHHH… we replied “we can pay for them!!” He then sighed again and didn’t say anything else: We decided to take our...