Lift Coffee Bar — Restaurant in Tahlequah

My wife and I were touring the Tahlequah area and decided to stop by for a first-time visit to this inviting downtown coffee shop near the college campus. The fresh-brewed coffee and chocolate chip cookies were an excellent mid-afternoon snack, and one of the young ladies serving that day was polite and efficient in bringing our coffee to the table and ensuring the table was clean. However, when I returned to the cash register to ask for refills later, I stood awaiting the customer ahead of me to be served by the other young lady on duty. As that transaction ended, a young man with a dog on-leash entered the door adjacent to the cash register, and the young lady immediately left her post and moved near the dog, then knelt and scratched the dog’s ears and muzzle, allowing the dog to lick her face repeatedly. She then returned to her post at the cash register. I then stepped forward to request our refills, and she reached out to grab the cups. I withdrew the cups and said, “I would prefer you sanitize your hands from loving on the puppy before handling these cups.” Without comment she turned and washed her hands at the nearby sink and returned to fulfill my request. Apparently, basic hygiene practices and customer relations have not been a part of...

Really rough experience here. Very long wait time, wanted to give the place the benefit of the doubt as it was my first time there and I know a lot of places in town are short staffed. After waiting an hour and a half for my food (while customers who ordered up to 30 mins after me were getting their food) I went to the counter several times trying to get an update. Not only did I still wait to get the food, but the employees were rude to my mother for asking how much longer it would be. When we finally got the food and coffee it was not great, coffee didn’t taste great and waffles were soggy. We called the next day to let the manager know of our experience, we weren’t looking for a refund or to get anyone in trouble but just wanted to let him know our experience as there were several other customers who walked out, threw their food on the counter and complained as well. He offered no solution, made excuses for his employees being unkind and told us he had enough return customers that he was no concerned with our experience .. will not go here again and will not...

I Have been a dedicated customer to live since day one.

And I have a very special drink that I like them to make

And today the drink came out just a little bit different than usual

I went ahead and message them on their Facebook page and the general manager Reached back to me instantly, And said not only would they remake the drink, but he would handle delivery it personally.

This is why we support local business. And take time to come to a compromise before instantly giving a negative review.

If you're reading this, because you had a bad experience, Please I encourage you to reach out on their "Chat" options I'm sure they will do whatever they can to resolve it, with extra love and care.

Thanks Lift Team!!!

The Carmel Banana Frappe was...