Papa Johns Pizza — Restaurant in Tallahassee

My wife ordered a pizza and breadsticks for the family. Myself, Wife, and 2 boys (5 and 2). This was on a Wednesday night (a school night at that). We were told it would be about an hour. The order was placed at 5:39 PM. At an hour and a half, we called and were told at that time that it was about an hour and a half to have something delivered. Wow... Papa Johns, we ordered an hour and a half ago!and is is still not here. By now my 2 boys are getting ready for bed. 7:45 PM. A full 2 hours goes by and still no delivery. We call again and they tell us is should be here any minute. 2 hours and 15 minutes... still no food. At this point at 8:15 PM you are getting this review from me! I don’t want your 3 hour old pizza. I definitely don’t want to pay for pizza that is 2 hours and 30 minutes old. What I would like is for someone to come and apologize to my 2 hungry little boys and explain to them why you could not deliver on your promise. I was willing to wait an hour for food when I ordered it. I would never have my 2 little boys suffer for 2.5 hours for food. Shame on you! I wont be ordering from you again because you will never reestablish the trust you lost tonight. And To be frank, I will never let my 2 boys go hungry waiting on you ever again. If you want to keep customers, the least you can do is be honest to your potential customers when they place an order. 8:21.... and still no food. I have now cancelled my order. Your competitors could have delivered at least 3 separate orders to me in that time span. Thanks Papa Johns for ruining dinner for our...

The only reason I gave them one star is because I couldn’t do no stars the service at this location is horrid first off I ordered a pizza that never came as well as tried to void it but then was called back saying we’re not gonna void cause the drivers on the way please wait for them to call so i waited and got no response so then when I woke up I called again trying to get a refund for a pizza that never came but instead of a helpful response they tell me I ordered on DoorDash so they couldn’t help me and tried to explain to them multiple times that my order was 100% ordered through their website but they continued to say I was wrong so I went and called DoorDash just to hear what I already knew which was that I did order it through papa John’s website and DoorDash couldnt do anything since they didn’t have my card information so I called back just to realize they don’t even know which order is mine and that apparently the order number they sent me through email confirmation doesn’t exist and then was rudely hung up on and told to wait for a different manager so I would definitely not ever recommend this location and I definitely won’t be ever...

That's funny that I just got a pizza from this location and the parking horrible the employees and delivery driver parks right at the door area when there very limited parking in that lot and especially when I am handicap I waited to see if someone was picking up theirs so I could get a parking spot but turns out they had no customers in the building and I had to walk a long distance and commented to them my situation and all I got was a star down not one word was said by them only tells me they were guilty and the ones parking there so I gather my pizza and left it's a shame when you guys do not deliver to my home and I have to pick up my pizza which just makes me not want to go back there just disappointed cause I do like yalls pizza but if I cannot get in with my disability on parking it turns me away maybe try to have delivery at 87 quail court crawfordville Florida no pizza company delivers at that area at all hopefully this can get resolved so people with disabilities can get pizza at that location thank you...