First, I'll start out by stating the only reason I'm giving 2 stars and not 1 is because of the atmosphere. But this is more to the management of Brass Tap Tlh. Your bartenders have terrible attitudes. I tried to be the most polite I possibly could because my friends forewarned me of how terrible your bartenders are, before I came. They opted out of coming with me once I told them where I was going.
Long story short, you need to reevaluate your bar staff. Even the bar back. I asked him a simple question about seltzers and he literally told me, " I'm just a bar back, ask a bartender!" His attitude made me think he would rather spend his life as a bar back and never rise up in the industry. But then I try to ask a bartender and he treats me like I don't matter! He literally was waiting to swipe a credit card and gave me a rude "1 minute" signal. Then proceeded to just stand there waiting on the terminal to run a credit card while I'm sitting here looking at him standing there. I can't over exaggerate enough about all of the bar staffs rude and absurd behavior.
I know this is long, but if this was my business, I'd be very upset with how these individuals are running my business. I could literally go on much more of why this staff are very unprofessional workers. My friends warned me and I totally see why now.
P.s. the shot picture is what they gave me when I asked for a Don Julio Reposado neat. Then the server tried to sneak it over my shoulder while I was in a deep conversation and spilled half of it on me. Please, don't serve something neat, in a plastic shot cup and secondly, as a server, announce yourself when you're trying to sneak alcohol over someone's shoulder!
I really like the atmosphere and I have a couple friends that go here but dang, those workers don't care at all about this industry and should be cooks or...
Read moreTommy and Kiowa, the bartenders at The Brass Tap, are truly exceptional in their craft. From their warm and welcoming demeanor to their outstanding customer service, they truly embody the essence of a great bartender.
Their attention to detail is impeccable, as they take the time to carefully craft each and every drink they make. Whether it's a classic cocktail or a unique creation of their own, they put their heart and soul into every pour.
Their knowledge of spirits and mixology is extensive, and they are always eager to share their expertise with their customers. They can recommend the perfect drink to suit any taste preference, and their ability to create custom cocktails based on a customer's preferences is truly impressive.
Beyond their technical skills, Tommy and Kiowa excel in creating a warm and inviting atmosphere at The Brass Tap. They are always willing to strike up a conversation with their patrons, and their friendly banter and engaging personalities make everyone feel like a regular.
One thing that sets Tommy and Kiowa apart is their ability to create a sense of community at the bar. They bring people together with their warm personalities, and they have a way of making everyone feel included and welcome.
Their service is always prompt, efficient, and professional, and they make sure that every customer leaves with a smile on their face. Whether you're a regular or a first-time visitor, you can always count on Tommy and Kiowa to make your experience at The Brass Tap a memorable one.
In conclusion, if you're looking for an exceptional bartender, look no further than Tommy and Kiowa at The Brass Tap. They are truly the cream of the crop, and their outstanding customer service, technical skills, and warm personalities make them an absolute pleasure...
Read moreI would like to start by saying how disappointed and disgusted I am with this place. December 7th me and my two friends (all girls) decided to go and have a drink or two and was harassed by two grown drunk men they cussed at us degraded us and threatened all 3 of us. One of the guys actually shoved my friend. An off duty server her name is ABBY (she was drinking) tried to mediate the situation and find out what happened she was completely biased of the situation because one of the men was a regular of hers I guess and because of that he thinks he can talk to ladies however he wants after we realized she was against us we got up and left as we were leaving my friend realized she left her purse as she walked in she notice ABBY holding her purse she thanked her and tried to grab it she pulled it back and said she wanted to talk to her she explained that she did not want to talk and grabbed her purse from her and walked out as she started going down the stairs abby (the brass tap SERVER) yelled I have 17 felonies no convictions and kicked her down the stairs the head MANAGER NATE the GM then comes out and tries to mediate the situation he was also off duty drinking he was completely biased on the servers side and rude and aggressive he didn’t care what we had to say that’s when we decided to call the police and press charges on the girl I am a witness of the assault and I hope she loses her job and gets arrested she could of seriously hurt my friend or killed her KICKING HER DOWN STAIRS!!!! please for the love of god do something Also PS all three of us only had 1 or 2 drinks and that was the only place we went to that night we were not...
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