For a long time, I had fond memories of KFC in different countries, states and cities. The atmosphere of their restaurants, but above all the flavor of the chicken, allowed us to share many times as a family. A few days ago, on the way to my oldest son's house, I stopped by the KFC drive thru, on Tamarac, University and 58th St. I ordered a family combo of 8 pieces and 2 sizes. I paid and then they told me to go and park and they will let me know when my order is ready. They took too long so I got out of the car and went in but no one attended to me. “Hello,” “hello,” but there was no response. I continued waiting and a lady came out with my order. I asked him why it took him so long to come out and he just smiled. I was already late. I ran away with that bitter taste in my mouth that leaves you waiting long for no reason. I arrived at my son's house and “boommm”……I took out the box of chicken and what I found were pieces of “something similar to chicken” but that I really think were from “pigeons”. The pieces were extremely small. Not know what to do. I drove 30 minutes to my son's house to have to return with the food to file a claim. Honestly I'm disappointed. My son told me, “Daddy, I think the tradition we had of eating KFC should stay in the past. They are no longer the same products that you bought us when we were children. I actually think that way too. But I don't think anyone else should have to live this bad experience....
Read moreThis is the absolute worst KFC franchise I’ve ever visited. The first time I went, they said they didn’t have extra crispy, so I settled for a bucket of original. The second time I went, no crispy again, so I waited in the parking lot for 30+ minutes to get my bucket of crispy. Tonight I went for an 8 piece crispy and they said had to do an 8 piece mixed because they didn’t have enough crispy. I told them I was only interested in crispy and they replied it would be 34 a minute wait. I politely responded that I didn’t want anything at all if that was the case… 3 strikes and they are out. I’ll never visit this terribly run KFC franchise ever again. I do not recommend this KFC and I hope the franchise owner and management sees this and hopefully makes some changes. An absolutely abysmal restaurant....
Read more(This is a drive thru experience.) When it came time to pay, the cashier asked if we had cash. We did and we didn’t mind so we gave her cash. She did not have change. She told us to pull around and she would bring our food and change to the parking lot. 25 minutes went by and it was raining so we went back in line. 15 minutes later we reach the beginning of the line and the cashier hands us the receipt and food and change. Wrong receipt. Wrong food. I have to get down and they give me another bag and take back the one I had. I hope they didn’t give it to anyone because with all theses covid precautions it should be thrown out. No gloves on and masks are halfway on. Finally 45 minutes later we have our food. Very upset and very unlikely to go back. No apology given for the wrong food and time...
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