Coasis Resturant Bar & Suites — Restaurant in Tampa

A small group of us decided to go to this location for a brunch while in the Tampa area as I had finished school and wanted to just have a fun weekend with my girls back in March. I don’t write reviews in the moment because I don’t want extra emotions to cloud my judgment. Apparently there were good reports about Coasis and it was a more lively vibe than other brunches. We approached via Uber and my jaw dropped because it seemed like a small house turned restaurant somehow off of a main road. Situated right next door to someone’s home with more residences lining the street, I really wasn’t sure what to expect at that point. This is definitely for a younger crowd IMO and I smiled seeing how the music just made the patio area seem like a party, as there was an assortment of ages and groups there to celebrate birthdays, baby showers, etc. We approached the hostess station right in the entrance of the restaurant and I was able to get a look of what the inside contained. It seemed like even the furniture and bar were quickly slapped together and the DJ immediately in front made it difficult to speak to the hostess without yelling. We were advised of a 30 minute wait or so and were told to just wait outside…and so we stood right off the patio while watching folks have a time. There was no text or buzzer system, the hostess somehow just remembered faces and brought people in accordingly. Impressive, but perhaps not the best way to seat clients. When it was our turn to dine (it did take a bit longer than advised), we were led to a table towards the back of the establishment. Understand my confusion as we were led to a slender table about the width of a nightstand with one pink sofa and plastic garden chairs. My immediate thought was: this couldn’t be serious. Areas that I assume we weren’t supposed to see were simply cordoned off with a thin white curtain that did not offer any real blocked views. A sweet girl came over to us to introduce herself and offer drinks, meaning water only as she could not take liquor orders due to her age or something of the sort. We were then given tall plastic Pepsi cups of water found at your local diner and prepackaged plastic knives and forks. I was confused because she wasn’t even able to bring a coke because of some type of regulation. Very odd. At that point, I was already mentally done with cause the writing was just painted all over the walls for this experience, but after waiting for so long I think everyone just wanted to eat something, plus the company you keep can always salvage a shoddy experience! Our actual server came over after we sat for awhile and took our full order some at that point we all knew what we wanted. Let me say this, the staff were great, provided the circumstances. Very nice and pleasant, and I’ve worked in food service, so I’ll never give them hell. I ordered an omelette as I didn’t want to be disappointed and a drink that I can’t recall the name of, but I think with was some type of old fashioned spin. They gave me a glass with an ice cube the size of my fist that I promptly took out to see what would remain of my $18 drink. I was pissed after that. Add to that it was not well made or smooth. My omelette came out incredibly greasy and I definitely just called the entire situation a net loss. There are plenty of other options in Tampa, I won’t be back to Coasis. I don’t write this to be harsh as I think they could be better, but it seemed like they knew people would come based off vibes alone, so they could offer whatever experience they wanted....

After hearing such great things about Coasis, my friends and I decided to celebrate a birthday there. We made a reservation for brunch a week in advance and specifically requested Freddie as our server. Unfortunately, from the moment we arrived, the experience went downhill.

First, getting to the entrance was unpleasant—we had to walk through dirt to reach what looked like an old house. Our reservation was at 2 PM for 15 guests, and when we checked in, the host asked if we preferred indoor or outdoor seating. We chose indoor, but it wasn’t until 2:20 that we were partially seated. They placed us at a booth meant for about eight people, leaving the rest of our party awkwardly standing around, unsure of where to go. Thirty minutes later, they moved us to another table, but even then, we were still separated because they didn’t have enough chairs or table space to accommodate all 15 of us together.

When we sat down, we reminded our server that we had requested Freddie, only to be met with an attitude from another server who bluntly told us, “Freddie has enough tables.” That response already made me feel uneasy. By 3:20—over an hour after our reservation—we still hadn’t received water or tableware. Because we were separated, we had different servers, which only added to the chaos.

Once the food arrived, the service continued to disappoint. Our server handed us our meals with no gloves and still no silverware. We had to flag down another server just to get utensils, and instead of assisting us, she simply went to inform our server. No teamwork at all.

As for the food, it was just as bad as the service. I ordered the fried lobster and grits and the shrimp and grits. The lobster was severely overcooked, making it nearly impossible to cut with the disposable fork and knife provided. Frustrated, I moved on to the shrimp and grits—only to realize the sausage was missing. When I informed the server, she said, “I got you,” and five minutes later brought out what looked like sliced-up, burnt hot dogs. Completely unacceptable.

To top it off, the restroom situation was just as bad. After waiting over 10 minutes to use their unisex restroom, I finally got my turn—only to find out there was no toilet paper. I informed the host, who dismissively said, “I can’t grab that for you now, but I’ll let someone know.” I waited…and waited…until a random guy (who may or may not have worked there) asked if I needed help. He told me the same thing: “I can’t get it, but I’ll let someone know.” Another 15 minutes later, someone finally showed up with a roll of toilet paper—only to place it on top of the dispenser instead of refilling it properly.

At this point, I was over it, but the disappointment didn’t stop there. I had paid $20 for valet, and when I handed the guy my ticket, he made me wait 10 minutes before casually handing me my keys and pointing to where my car was parked, making me go get it myself. Never in my life has valet service worked like that.

Overall, this was one of the worst dining experiences I’ve ever had. From the lack of organization to the rude service, poorly prepared food, and even the valet situation—everything was a disaster. I wouldn’t return or recommend this place to anyone, not even my...

This brunch was one disaster after the next. I already had a bad feeling when we sat down to our reserved table and found plasticware. Are you kidding me? What kind of restaurant that charges $30 for a brunch entree serves plasticware? When we asked for water, we were told they only have bottled water. So there’s an additional up charge of $4 per person to have water with microplastics with your meal. The music is so incredibly loud that I could not hear anyone at my table. I literally had to scream to the person sitting right next to me. It felt like I was at a nightclub, not brunch. The bananas foster French toast was one of the main items that attracted us to the menu in the first place. After ordering the French toast, we were told that they were out of bananas and that we could have plain French toast. Then another person at our table ordered avocado toast, and she was told an hour later after ordering that they were out of avocados and could not make her meal. One person at our table is allergic to nuts and specifically asked if the banana foster French toast had nuts in it and our server told us no. After waiting over a hour for our food, the server brings out food for only 2 people at our table. While their food is getting cold, the server then tells us they are going to make the banana foster French toast after all. When the rest of the food finally arrives, imagine our surprise when we see nuts on my friend’s plate. We tell them we cannot have nuts and to take the plate back. That’s when someone from the kitchen comes out and yells at our table that we didn’t clearly communicate the nut allergy, which was not true. She rudely told us we would have to wait even longer for our food now. After all this, I was so incredibly disappointed to find that mediocre French toast came out with raw bananas sliced on top served with a to-go package of fake maple syrup like I would be served at McDonalds. This is not banana foster. Banana foster is supposed to be cooked and caramelized in butter, brown sugar and rum. This was completely flavorless. I had to ask for hot sauce three times and I was practically done with my catfish and grits before the hot sauce finally arrived. After all of the problems we encountered, they did nothing to accommodate us or take anything off of our bill and of course they added automatic gratuity for this terrible experience. We were there celebrating my friend’s birthday. You think they would’ve at least comped a birthday drink for her after all of the issues we had. But nothing. From the food, to the service, to the atmosphere, this brunch experience was incredibly disappointing in all aspects, and we definitely won’t be coming back. Do not waste your time or money coming...