Heights Pizza — Restaurant in Tampa

BLOODY. RAW. CHICKEN. (not the first person to leave an undercooked chicken review) First let me state that this is already the single-most inconsistent restaurant in Tampa, with a terrible reputation with many people in Seminole Heights who try to frequent it. I am one. I have continued to give the benefit of the doubt for several years as I've watched them slide downhill with everything from sopping-in-grease empanadas, to undercooked pizza, overcooked pizza, wrong toppings, wrong sizes, NO sauce on wings (several times), gross salads, etc. I finally gave up and just ordered one-topping pizzas from here because "how bad could you screw up a pizza?".... until tonight.

I ordered a "free" meal (pizza) (with wings that I paid for) to make up for another order that they butchered, just waited an hour for wings (orders normally only take 30 mins tops to get here), and the bones are absolutely bloody. The chicken is not cooked at all. The response when I called, after my father ate one trusting that it was cooked (because what other job does a restaurant have than to cook food), was "oh I know what happened- the new girl probably mixed up which ones were cooked and which were raw".

ARE YOU KIDDING ME? What kind of sick joke? Would more attention have been paid if the pizza wasn't free? This is no small whoops, but I guarantee everyone will remain working there, though there are a whole laundry list of issues.

POTENTIAL CUSTOMERS-- If you're looking for pizza that is GOOD, wings that are cooked, and salads that look fresh, please do yourself the favor of going to New York New York in Ybor (they deliver to Seminole Heights) and spare yourself the potential hospital visit. Or...

I ordered from Heights Pizza the first time today. I ordered a cheese pizza with basil and 6 garlic parmesan chicken wings. I'm not sure why, but I have been craving pizza for two weeks. I had even participated in Tampa Bay Pizza Week that was held in late March--in search for the best pizza in this area.

The pizza was okay. I love fresh basil on my pizza because it adds so much flavor. I hoped the chef here would have put the basil in between the sauce and cheese, but he didn't. The pizza was good, but it would have tasted better if the basil was underneath the cheese. I prefer how Cappy's in Seminole Heights makes this pizza. They know where to place the basil.

I was extremely disappointed with the wings. I originally wanted lemon pepper wings, but they did not have this option. So I ordered garlic parmesan. I hoped the garlic parmesan would have been a dry seasoning rather than wet. When the woman said it was wet, I said okay---and once I tasted them I was disappointed. The chef used too much butter and not enough seasoning. These wings were flavorless. I could 't even finish it--and I love chicken wings. Garlic Parmesan should be a dry rub rather than a wet rub.

Customer service was excellent and the prices are reasonable. I just hope that the chefs read this and modify...

I’ve been ordering from this place on a regular basis since I moved into the neighborhood 8 years ago. Over the last year, I’ve noticed a continual decline - somewhat in quality, but especially in delivery. The last three times I ordered, delivery was super late, and I’d have to call back to check on my pizza. Last week, I ordered and was given a delivery time of 45 minutes. No show an hour later so I call back. They tell me my pizza just came out of the oven (15 minutes after you had promised delivery?). They said their driver should be at my place in 15-25 minutes. My house is a mile from their location, so I’m not sure why so long. I wait another 15 minutes, call back and they said they were going to call the driver to check where he was. I wait another 5 minutes and then call back a fourth time. This time, I completely canceled the order and requested a refund. I pointed out I could have walked to their location, watched them make my pizza from scratch and walked back home in less time than they took to NOT deliver a pizza.

This is my third bad experience with their delivery. I won’t...