I went for the bogo deal. The beginning of my experience was great until I got to the end. The first few employees were kind and put together my order nicely even in the middle of a busy period. When I got to the end the manager noticed that one of my burritos only had ground beef in it. She said that typically this would be rung up as a side of beef and asked if I was using the deal. She then mentioned that if I wanted to do the deal she would have to ring it up. While I was thinking about she told me she didn’t have time to sit with me (I was a bit confused since I thought I would be rung in a burrito anyway since that’s what I came for). So I told her to charge me for it.
When I got to the register I noticed my total was weird but I thought it may have been due to the double meat. I asked if I should grab the cup in front of me, the girl at the register said she didn’t charge me for one but gave me it anyway (rudely). The deal was for a FREE burrito when I purchase a drink and an entree. So it had to come with the deal. When I checked my receipt I paid $10 more than what I should have. I had to pay for the burrito and the 2 “sides of meat” which total to 29.84. When I went up to the cashier to tell her she told me that I couldn’t get the bogo deal with double meat and that’s what the manger told me. When I checked the app and rung in my meal with double meat it allowed it to go through and the total was $21.78. That’s almost a 10 dollar difference and that’s WITH a drink. I just don’t like how rude the manager and the cashier were. I feel like I...
Read moreBEWARE!!! My first and last time ever stepping in this Qdoba location. I went to pick up my order, I stood by pickup wondering if my food was ready or not. Started looking for two minutes and finally found it. The lady at the register saw me looking but never greeted or said I’ll help you in a second. So I took that as alright I found my bags let me get it. As I reach to get the only two orders that were mine on the shelf, the same awful rude and unpleasant lady employee yells ”hey you can’t just grab them you see that I’m busy”, mind you she is only at the register and their wasn’t very many people. She continues and says “we don’t have time to make reorders because you end up grabbing the wrong order” there was no signs nothing I assumed it was like chipotle where you grab your pick up order and leave.she was so loud for no reason and embarrassed in front of others. Becareful guys when you pick up your order god forbid you from even trying or you’ll get attacked by that girl!
Overall food is ehh. No flavor in rice nor chicken. Chips overly salty. Guacamole was super chunky with avocado sliced pieces not even smashed. One thing tho is they...
Read moreMy wife and I went here for lunch and the place was empty when we walked in. Went to order our food and was instantly taken care of, but since it’s been years since dining at Qdoba previously, the menu had changed and I wasn’t really certain what I wanted. It seems our hesitation must have annoyed some of the employees. The first guy mumbled his words and I kept having to ask him to repeat what he was asking me. The second one down the line tossed the burrito around spilling its contents on the counter then quickly scraping them up and tossing them back in the tortilla. She also didn’t seem like she actually liked working there.
I had a burrito, my wife ordered a bowl, we got two fountain drinks (which on a side note all had a faint taste of bleach) and a side of chips and queso. Our bill was $37. I remembered why it had been years since I had last dined at Qdoba.
My opinion the food is over priced for what you get, but at least the they don’t charge you for their bad...
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