Heavy Hitters — Restaurant in Tamuning Municipality

TLDR: Great food! Very, very, overpriced drink options that are lame, not eco-friendly at all😢

Review: The food here is solid. 5/5 with average prices. Lots of flavor. This place is disappointing when it comes to service, drink options, and plates/utensils.

Drinks: Canned soda and tea from a 12 pack that costs $3.30 per 12oz can! This comes out to the customer paying 27 cents per ounce! What a rip-off! Other restaurants in the area sell cans $2 or less.

How about a free water option? Beers? There are local breweries who would love to have a footprint here.

Service: Hard to interpret menu. Could be improved for those who aren't familiar with the items. There was only one person working the front and clearly not excited to be there.

Plating: This one made me sick..this restaurant is 200 yards from the water where there is an abundant reef with sea turtles. One would think at such a location you would see reusable plates, forks, glasses etc. and recycling. Unfortunately, you don't see any of this. Instead, everything is plastic forks, plates, take out containers, and cans. Even if you're dining in. When it is time to leave, all this plastic waster is thrown out in a 55-gallon rubber maid outdoor trash can. There is so much waste. What a shame!

Look at the photos. Dirty trash can right...

Oh Lort! The wait was RI-DIC-ULOUS. They did give out one extra drink to compensate for the long wait, but more could've been done customer service wise. We waited 2HRS (sign said 30min) for one plate or and a small side order. Thank God the food was good but not worth the long wait.

Staff hid in the back most of the time aside from the cashier. She was friendly but it would've been nice if they were present and informed patrons of the REAL waiting time.

Another thing they can do to make wait times more tolerable is to have better ventilation for the smoke as the space is tight. Our eyes were burning. A couple of patrons had to step out bcuz of it. Aside from jotting our name down for our order, they should take our numbers too and contact us when our food is ready, so we can be free to wait elsewhere so patrons don't really feel the long wait times.

The artwork and music were dope so that kept us entertained for the first 30min.

Apologies for...

The Chamorro plate is very delicious! The Kelaguen is absolutely amazing! The Barbecue ribs, the chicken and macaroni are awesome! The takeaway is the service charge. I don’t agree with a service charge for standing behind the cash register and walking 10 feet to deliver the order. The dining area in this restaurant is tiny and the wooden chairs and wooden benches are uncomfortable to sit in. The $3.00 price tag for a 12 oz can of soda is ridiculous. The parking is terrible. The price of over $61.00 for two people for lunch in place like this is not ideal in my opinion. Bottom line, the food is great but the location, the size of the restaurant with the wooden furniture and parking doesn’t make for a good...