Hyatt Regency Guam — Hotel in Tamuning Municipality

We recently stayed at the Hyatt Regency Guam for a Valentine’s Weekend couples' getaway and had a truly wonderful experience. The location is absolutely perfect — right on the beach and within easy walking distance to everything you might want.||||Each morning, we woke up to stunning ocean views from our spacious, clean room. The bed was very comfortable, the large bathroom was convenient, and while some areas of the room and hotel show a bit of age, everything was extremely clean and well cared for, making it easy to relax and enjoy.||||One of our favorite little discoveries was the small coffee shop downstairs. We loved grabbing our morning coffee and fresh juices from Ignite — consistently great quality and a perfect way to start each day.||||The hotel’s location made everything easy. It’s a pleasant walk to Pleasure Island, where you’ll find luxury shops, restaurants, and entertainment. There’s an IHOP nearby if you're craving a classic breakfast, but we especially recommend checking out Kracked Egg — a local breakfast gem that we absolutely loved. Right across the street is Onigiri 7, a fantastic grab-and-go spot for fresh sushi and onigiri — perfect for a quick snack before heading to the pool or beach.||||The beachfront is absolutely beautiful — clear, calm waters that are ideal for swimming, lounging, or simply soaking in the view. The pool area was another highlight: peaceful, clean, and plenty of loungers available even during a busy holiday weekend.||||Service throughout our stay was top-notch. The staff was welcoming, friendly, and attentive, and they made sure we had everything we needed to enjoy a romantic and relaxing weekend.||||Our check-in was a bit later than we expected, but the hotel offered a voucher for the late check-in, which was a nice touch. However, we did wish they provided more than one voucher, as there were two of us staying in the room.||||The only reason for 4 stars instead of 5 is that the property, while still lovely, could use a few updates to fully match the luxurious feel expected from the Hyatt brand. That said, the amazing service, unbeatable location, and relaxed atmosphere made it a wonderful stay that we would absolutely repeat.||||Thank you, Hyatt Regency Guam, for making our Valentine’s Weekend so memorable — we look forward to...

As a Hyatt Diamond member I was extremely pleased with the staff at the Hyatt Regency in Guam. My wife and I were guests for nearly two weeks on business and witnessed continuous displays of professionalism and personal attention. First, I cannot thank Front Office Team Leader Jason enough for his quick response in resolving difficulties that the hotel did not cause. At the front end of my trip to Guam, I inadvertently scheduled July dates instead of June dates. I didn’t notice the error until just a couple of days before arrival. I contacted Jason and he immediately arranged for me to stay at the hotel on the correct dates. Near the end of my trip, a colleague joined me unexpectedly and again Jason was able to accommodate his stay. In both instances, the hotel was “booked” primarily with tourists and Jason went the extra mile to resolve these issues.

Second, the staff that tended to the Executive Lounge was outstanding. Thank you to Mercedes, Jasmine, Neil, Sikawa, Ronica, and Tristan for your attentiveness, friendly demeanor, and pleasant personalities. For those names I could not remember I apologize. You all were outstanding. Further, I want to point out that Mercedes and Neil, in particular, frequently initiated conversation by asking how our day was and we appreciated such attentiveness. Thank you all for making our stay so comfortable and enjoyable.

Third, staff throughout the hotel and throughout the day nearly always greeted us with a smile and a “Hafa Adai”. The facilities were excellent. We loved the gym, the myriad of pools and rivers, the close proximity to the beach, and the nightly fire show. The hotel room was clean and properly made up each day, and we really appreciate the bottle of wine, the bottled waters, and the basket of fruit and cookies that greeted us in our room on the late night of our arrival. That was a perfect end to our day and a perfect start of our stay. I highly recommend this hotel during your...

We recently stayed at the Hyatt Regency to celebrate our first wedding anniversary, and it was truly a perfect experience from start to finish. At check-in, Katherine Aguon welcomed us warmly and even remembered us from our wedding event last year, which made us feel so special. She was professional, kind, and accommodating, and she graciously arranged a late checkout for us.||||Special thanks also go to Kimmy from the Guest Services team. We had trouble connecting our laptop to the TV with our own cable, and she not only sent IT staff to assist but also followed up with a solution. Within minutes, she had an adapter and HDMI cable delivered to our room, which worked perfectly and allowed us to enjoy movies on the large TV. Her thoughtfulness made our stay even better.||||Dining at Cafe Kitchen was consistently excellent. On our first breakfast, Rose provided wonderful service and made sure we were well taken care of. For our anniversary dinner, Riza recommended the family meal, which was absolutely delicious and came with a variety of dishes. She was kind, cheerful, and attentive throughout our evening, making it a memorable celebration. On our second breakfast, Myra and Jan gave us great service as well, being both friendly and attentive.||||We also had the pleasure of running into Gabby (Maria Gabriella Hizon) a few times in the lobby and at breakfast. She greeted us warmly and took the time to chat, which was such a kind gesture and added a personal touch to our stay.||||Overall, our anniversary staycation at Hyatt Regency was fun, memorable, and worth every moment. It was especially meaningful to celebrate at the same place where we were married. The staff made our weekend extra special with their outstanding service, and we are already looking forward to...