UPDATE: I was originally generous enough to give two stars, but it's been knocked down to one. The lady on the phone told me at 8:13pm that she could have the order ready for me in 25 minutes and I told her to go ahead and cancel. At 9:38pm my doorbell rings and it's a delivery driver with the Thai food. I ordered online at 7:22pm, called at 8:13pm and cancelled the order, only to have the cancelled order delivered to my house at 9:39pm. What a joke, I will NEVER eat here.
I tried ordering online through my phone but the website is not compatible with mobile, as it was only showing half the screen. I got on my computer and reordered. It was a little annoying that I had to set up an account with my email address. Once I set up my username and password I set the option to delivery- which said it could potentially take 45 minute. I thought that was a little outrageous but I understand especially on weekends restaurants get busy.
I kept waiting for the delivery driver to show and after almost an hour I called to make sure it was on it's way. The woman who answered the phone was incredibly confused, and asked for my phone number twice. She repeated my order back to me three times and I kept having to reverify that it was correct.
When asking if it was on it's way she told me she would have her cooks start making it. Keep in mind I had already been waiting over 55 minutes by this point and she had offered no explantation, apology, or small freebie/discount for the inconvenience. When asking her how long it would take she told me 25 minutes, so I went ahead and cancelled the order.
I'm not sure why they would have an option to order online if they are only going to wait until you call to process the order. I was on the fence about ordering from this place as the recent reviews are complaining about new management, the unfriendliness, and the 3% up charge for using debit or credit cards. This place might have great food but it has a lot of room for...
Read moreWe came here for years since 2015. Food was amazing! So was the service! We knew Our orders the to a tee! Slowly after 2019, orders started getting messed up. Hey not a big deal, happens! Then service started going down hill. I don't know what happened to the old staff but new staff started to be very rude! Experience We had previous before tonight was really bad, and We swore We would never go back! Well, speed forward to 2022, this evening We were in the the area and decided to give it a try again! Like I said we knew exactly what we were ordering. Decided to sit down, and eat instead of ordering togo because of issues in the past. Should be simple right?! Walked in place was pretty empty on a Saturday evening. Lady was at the cash register taking a Togo order. No big deal We waited. After 5 minutes of not being greeted at all while she kept answering Togo orders. We just sat down our self. Place is not that big as it is.. Guy comes out of the back doesn't greet us either. lady continues to answer more Togo orders. Fast forward 20 mins later.. Guy out of the back out again doesn't even look over at us and cleans a dirty table. We couldn't believe neither one of them couldn't at least say hello we will be with you one moment. As the lady is still taking snd picking up more Togo orders. We finally got up to leave and she finally says please hold. Says to us what's the problem?! First time anyonebthere said anything to us is as we are leaving?! Needless to say this last time did it for us. Service is absolutely terrible! Really unfortunate because use to be one of our favorite places to eat in PinellasCounty!...
Read moreHere is an interesting fusion place. Chinese, Thai, and Japanese food is served here, so far I've tried Chinese and Thai, my next visit will be Japanese. So far the food has been pretty good, not the best I've ever had from an Asian restaurant, but it's pretty good. There really isn't much other Asian restaurants in the area, let alone ones that I would ever consider going too so they get props for standing out above the rest.
They do offer good service inside. And the quality of the food is good but not every time. Be sure to be quick, firm, and to the point. One time my father ordered one of the chicken dishes, or one of the breaded and fried chickens and they had over cooked the breading bad. It was a bit of a hassle to explain to them it was bad, but eventually after a minor scene, they took it back and brought out something new for my father that was great and we left a good tip for the service.
Overall until a new and better Asian restaurant opens up between here and Port Richey, this is the place to go. But I would stick to the Chinese menu or try the Japanese. I ordered the Pad Thai, always the first Thai dish I'll try on any Thai restaurant menu to see if they can get it done well. In this case it is odd, it was good but I can't say I really enjoyed it. I did there classic American thing and ate it because I was hungry but I would not order it again.
Final thing, after dining in 4-5 times and doing take out, I'd recommend doing take out only from now on. Either have it delivered or go in and pick it up. For some reason it's much more...
Read more