The Great Oak Steakhouse — Restaurant in Temecula

I would give 1 star, but the manager came over and was very nice and saved their 1 star and changed it to a 3 star. We had reservations for 7pm. Got there at 6:50. Hostess told us we are just clearing the table now and then you'll be sat. Looking around the room there were no empty tables and nobtable reserved whatsoever. She told us we could ho sit in the bar and wait. Went into the bar and there was no room and the bar top was full, so we came back and stood in the entry way. She proceeded to sit 4 different groups that came in after us like she either forgot about us or was completely ignoring us. I felt completely disrespected, ignored, and unwelcome. Her lack of professionalism was profound. I definitely would not have her working up front in my establishment or at least have her go back thru some hospitality training. She was completely clueless and not fine tuned for a fine dining establishment. Your hostess is giving a first impression. Also, the lack of the reservation was appalling. How can you not have a table reserved for someone who reserved a table? Were you just hoping people got up around 7? Don't even waste your time with a reservation because it doesn't mean anything to them and they sit you when they feel like it. This also was super disrespectful like my reservation meant absolutely nothing to them. When we got the food I didn't even receive the steak I ordered. We both ordered bone in aged ribeyes and he received a bone in while I received the larger portion, not aged, with no bone. The manager asked if our food was OK and I told him I received the wrong steak and that I had ordered the bone in aged steak. He replied with well I can go back and check and try to find you a bone? A bone? What am I, a dog? You made a mistake and sent the wrong item, not my fault. Offered a bone? Unreal. He did comp our sides of lobster mac and cheese and brussels sprouts and offered crème brûlée. This was not asked for, but completely appreciated and raised them from a 1 star to a 3 star otherwise overall experience was dreadful. Any communication whatsoever from the hostess would have been polite and helpful. Like , hey several people had reservations at 645 so I am going to go ahead and seat everyone that comes in after you in front of you or something to this effect rather than just being ignored and skipped over. Food was wonderful. Steak cooked perfect. Dessert was excellent. Cleanliness and atmosphere were great and out server...

Absolutely new favorite restaurant! We love this steakhouse. It’s inside the Pechanga Casino. The ambience was perfect for taking my love out to dinner. Open floor with normal tables through the center that sat 4 to 6 people. The couples got to sit along the outsides in these semi-circle and semi-Private booths.

Service-outstanding. Arrived 10 minutes early for our reservation and was seated immediately. Greeted quickly by a man named Cruze and got some fresh bread with truffle butter (this bread is so good! It was soft on the inside and crunchy on the outside as well as shaped like a muffin. Best bread I’ve ever had), waters, and beverage orders. Our server was Lindsay and she was outstanding. She gave us her recommendations on the fish selection and steak section. She also showed us their date night for two special.

Food - wow! Worth every penny! The quality of the food is ridiculous and the attention to detail is unmatched. We order two sides, Au Gratin Potatoes and Brussel Sprouts. The Au Gratin had perfect crunchy and chard areas of the cheese on top of the potatoes. Brussel sprouts were the best we have ever had and we get them often. They are sitting in a Pomegranate Molasses which was a perfect amount of sweet and tart which matched really well with the savory Asiago Cheese sprinkled on top. So delicious!

Dinner was next and Sarah got The free range chicken for $34.00, served with sweet potatoes, Tuscan Kale, and mustard jus sauce. Juicy and tender and delicious. The kale! I don’t even like Kale or at least it’s one of my least favorites and this is cooked so good and that sauce ties it all together. Another home run! I ordered the 14oz New York Strip for $58.00, med rare, with a red wine reduction sauce , and a side roasted garlic bulb sitting a top of mashed potatoes. Cooked perfectly, and paired great with the reduction sauce. Mouthwatering steak! So good.

For dessert, we ordered Butter Cake, which sat on top of a good portion of Salted Caramel, Maple Pecan ice scream , and whipped cream. This was to die for and officially topped off an already amazing evening with my love!

100%...

I first came here in 2022 for my college graduation and it instantly became my favorite steakhouse. I always try to come here every time I visit my mom In Temecula (I live in San Diego), there’s plenty of great steakhouses over there but I keep coming back to this one, mainly because of their Lobster Mac and cheese, I can’t find any other place with better Lobster Mac ! The service was always great as well, as of recently my last Two visits have not been the best, especially with having a reservation and waiting 30 mins plus to be seated .. and that’s after letting the Hosts know about how long we been waiting. I made a quick last min reservation today on Mother’s Day for 9 pm And was seated at least 30 mins after reservation and that’s after letting them know I been waiting, and even then we still waited at least 10 mins more. The moment we got seated, we were asked if we wanted water and bread basket and we said yes and we recieved out waters but no bread basket and we had to ask and remind we haven’t recieved our bread and it took over 15 mins plus to recieve the bread basket. We didn’t have our main meal until after an hour we sat at our table. And the main time we weren’t told any updates or anything. Highly disappointed, especially because it’s meant to be a nice restaurant. My mom and I did appreciate the complimentary dessert they brought out the end. That completely changed after our waiter no longer was attending us, and some other waiter had to give us our check and let us know. (I still tipped our waiter 20+ percent) Criticism isn’t meant to be taken offensively it’s more for improvement. Sad that I’m considering not coming back, especially because this was a special day,...