AROI THAI — Restaurant in Texas

The blonde that takes orders is rude! She told me an hour wait, when I checked on my order at 30 minutes, she said it would be an additional hour wait! My 9 year old daughter was there and said, you told us an hour wait, not an hour and a half. The chick proceeded to tell us that she wasnt going to talk to us. Wow, she stood at the window, and acted like we weren’t there! I had to yell through the window, over her, to ask for a manager! Very poor customer service from her. This was our first experience here. If the service is any indication of the food, I fear we will be disappointed!

Update: The portions were small, especially considering the cost! I was told the portion would fill one side of the large foam container. When we actually received our food, the servings were placed in a smaller foam box than originally shown to us. The pad tai was dry, the noodles had little sauce, and the chicken was over cooked. The peanut sauce in the peanut chicken was more water than anything, and lacked flavor. The pad se ewe was decent, but the chicken was also over cooked. Considering the food quality and quantity, the cost, and the terrible and rude service, we will not be returning for a second visit. This Thai place needs a major overhaul if they intend to keep pace with the growing Dripping Springs community. They need better service, better quality food, and more realistic serving size for the cost. This is Texas.....we like Texas size portions, sweetheart service, and a shebang...

Oh man. This food is SO GOOD. It angers me to read some of the unfair comments about this gem, because Aroi is a blessing for this area, regardless of the dangerous road.

Here’s the deal:

1. The food is fresh. They use herbs from their garden! They also use squid sauce instead of fish sauce for their Tom Yum, which helps give the broth the unique umami quality. They make their dumplings by hand!!! Never frozen!!!

2. They’re operating out of a food trailer, folks. The workers in there (3-5, depending on the night) work CONSTANTLY. Literally, the phone never stops ringing and the computer slings out orders nonstop. They work as quickly as they can. There’s a sauté station and a salad station, and that’s it, folks. It’s going to take a minute to get your garden-fresh food. I happily wait 30-40 minutes every single time, and I’d rather wait for that food than go anywhere else.

3. The portions are average. Go to a buffet if you want all-you-can-eat. That said, it would make me happier if we got a few more vegetables with the soup. It never affects my desire to keep ordering from here, though.

4. Order early!!! They run out of soup by 8pm!!!

I love this place and...

This used to be my favorite place. Especially in this area, finding really good authentic Asian food is difficult (for lack of a better word). I absolutely loved this place up until this evening. The service from the original staff was always excellent, until they hired some new young girls that just ruined the experience.... but I let that slide and kept going, the food was that good. But today’s experience has left me with a “too strong to ignore” sour taste. The food is still good but the portion.... has gone DOWN! I mean, noticeably so. If they reduced the food portion by a little, that would have been tolerable, but by half???? They cut the portion in half. That is something in a growing business I cannot support. Just because you become a popular place to dine doesn’t mean you get to start short changing people. They are definitely making enough money and it’s not like their meat portions were all that great to start with..... hopefully this changes back to normal, but I’m not sure I’m really willing to risk it. Sad, I really liked having Thai...