Crust Pizza Co - Harper's Preserve — Restaurant in Texas

Tonight was the worst experience ever!!! I fell in love with Crust pizza after visiting this location after getting my nails done at Bellacio Nails and Spa in 2022. I decided to try many other locations and they never disappointed until today. This Thursday I received the notification of their deal for 2-Lg, 2-Topping Pizza for $20-Harpers Preserves. Since I always miss their deals cuz I am working, and after having a rough week, I decided to drive 35+ minutes to this location after picking up my child from preschool. The drive would be a bit sketchy, knowing my car required maintenance which was scheduled for Monday but it's CRUST PIZZA! Upon arrival, the location was bustling. Nobody greeted me. One employee didn't even acknowledge me when I walked in as she answered a phone order. Kyle, the cashier, came inside from I assume bringing a to-go order to someone. He asked how may he assist me when getting behind the counter. I provided my order details and he brought my pizza informing me of my total then walked away. I glanced at the pizza while trying to figure out how to swipe my card. The pizza did not look that great as you can see from the pictures. It looks stale and old but smelled great. The jalepenos looked old. Fresh jalapeños are a vibrant green. He came back to assist me with the payment process then walked away again before handing my receipt. I grabbed it myself after hesitating for a while waiting for him to return. When I got home, I heated the pizza for a few minutes, it wasn't too cold. I served me and my daughter a few squares each and the pizza was HARD. My daughter loves pizza and I can see her struggling to chew with no joy in her face. I was very disappointed which led me to writing this review. I assume this location, which sold me to love crust pizza had deteriorated since I left. A waste of my gas,...

First time at Crust Pizza Co. The Pizza was good, but in my opinion needed to be left in longer for the bottom of the pizza and crust to really develop like one would ultimately like. I mean after all, you're business is literally named Crust, you can't be serving under or sub par crust to people. The wife and I also had the Chicken Alfredo. It was okay. Sadly the sauce broke and whoever cut the Chicken had no clue how to do it, or did it with a dull butter knife. It was a little mangled and under seasoned, but all in all decent because the noodles were not over. FYI, If you're not Grilling your chicken breast and leaving Char marks, you're not locking in flavor. What I can say completely positive was the place had a nice decor, it was well lit, and the bathrooms were very clean. The customer service was okay. Friendly manager, BUT I did not like the lady trying to bus our table before we were done. The wife and baby girl had to use the restroom and maybe it appeared we were leaving, but when we're ready to leave we'll walk straight out the door. That's when you should clean up. Not before. Food was still on plates, no real indication we were finished or wasn't trying to take remainder to go. In my opinion, Slightly unprofessional to try to expedite the process, and even more so when she can't speak english and continues to do so after I told her not to. I shouldn't have to speak a secondary language or sign to you we're not done. Just saying. The place has a lot of potential if the small...

This pizza is disappointing. But no one in Conroe seems to know good food from bad.

1.) They cut your pizza into little squares, like you are five, not New York (grown up) triangle slices.

2.) They put too much sugar in the sauce. All pizza recipes call for a pinch of sugar in every pie to off-set the salt from the tomatoes. I would say there is at least 3 tablespoons of sugar on every single pizza pie. So whoever came up with this lame recipe, basically mixed tomato paste (NOT sauce) with sugar. There is zero seasoning. So if you are a cook, you can imagine tomato paste + sugar is just gross. If you aren’t a cook and think this is great pizza, then I’m guessing you won’t know the difference and probably consider places like The Olive Garden or McDonalds as fine cuisine.

3.) The crust is thin, deflated, hard after an hour and soggy on the opposite end from the crust. So when you get your pizza, it’s sliced into baby squares and the middle squares are soggy. This comes from not draining the vegetables in their containers when set aside as toppings. A very bad practice.

4.) Please do yourself a favor. Travel! Eat in cities like New York, L.A., Miami, Toronto, Paris, Rome. And then return to this soppy, mopey, under-seasoned, lifeless pizza and ask yourself why you keep eating food that wouldn’t be fit for a...