I called to make and order and they agreed to provide it at 11am. Then when I arrived they could not fulfill the donut order. Horrible.
Update.
Nope. I clearly said all chocolate with sprinkles when I called in the morning. That's all. You gave me an excuse that you were busy and taking orders also at the window. I said I will pick up at 11am. Why didn't you make the order and set aside. That's why I called to make the order early.
I asked if you can fulfill the 28 donuts at 11am. And you said no. So I said thanks and good bye. Don't take the order if you cannot provide it. I gave a 1 star because you did not make any apologies. So why you blame me. Take responsibility for your bad customer service. Make it right. Improve. Write...
Ā Ā Ā Read moreWorst experience I've ever had, I walk into the store and immediately notice that they have a minimal donut selection. However, I was hungry and wanting actual food so I got a bacon egg and cheese. They threw a paper bag into their setup of 2 microwaves stacked on top of each other right in front of me, sad reality was that was actually my food, absolutely 0 shame. I was served a bacon egg and cheese on the greasiest croissant I've ever seen and felt with a molten hot core because it was microwaved inside of a paper bag without any sort of wrapping, it was just thrown into the paper bag. Did I mention the food tasted absolutely horrendous? Absolutely no idea how this place sits anywhere...
Ā Ā Ā Read moreToday was my third occasion to visit this store and although the food is of good quality, the attitude of a male person who works there leaves a lot to be desired. He didn't answer my friendly greeting even though I repeated it to make sure he heard me. And it's the same situation every time I go. He has a grumpy attitude and like he doesn't want to be there. I repeat, the...
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